Hotels near Brothers of Saint John - Banawa, Cebu

Poor pool it's Gloomy, I like the Room it's clean and it's Complete amenities in the Room , Wi-fi is Good . Everything is Complete in the Room . I like the Place and View. Thank you!!!!!

Overall, I had a great experience. The staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend.

We stayed at the Mandarin Plaza for 3 nights at the end of our trip to Philippines. We booked two rooms and they were on the 16th floor. The views were great and it was very quiet. Beds were comfortable and the rooms were really clean. A lot of the TV channels were not working so we were limited in what we could watch however the wifi was sufficient and we could utilise our phones for entertainment. Breakfast was good however a little expensive if it is not included in your room. We paid an extra 1000php per night for an extra trundle bed and then an extra 50% of the room rate for late checkout of 6pm due to a late airport departure. The staff were very lovely and accommodating. Location is very close to the Ayala Centre and we walked there in less than 5 minutes.

The cheapest hotel I could find. Stayed for 15 days. The rooms was on 4th floor nice and clean. I say rooms because halfway through our stay our air conditioning unit gave out so we were relocated(for free) to another room. The employees were all kind and willing to help with everything we needed. Location is nice. Almost next to Ayala mall and the general area is safe and easy to navigate/find transport in the form of either jeepney or bus. Decor is a bit gloomy and outdated. That beige on the walls is the only thing I disliked. It is by no means a 5 star hotel but it's a bargain for its price(15 euros a night) anyone would be stupid to pass. I recommend it to everyone who want to visit Cebu on a budget. We didn't taste their kitchen or visit the gym they have.

This visit to Marco Polo truly saddened me. If you read some of my past reviews of this hotel I noted it was my favorite place to stay anywhere in the world. This was my first post Covid visit and I was shocked and disappointed. - Basic maintenance has not been completed. For example, there is a glass elevator that goes to Blu their rooftop restaurant. This elevator was out of order and when I asked why I was told “Covid.” Covid travel restrictions were lifted a long time ago and that’s no excuse. In a second example, we returned to our room after a long night and the key did not work. It turned out the battery in the electronic device on the door needed to be replaced and the front desk understand the issue immediately, so this must happen often. Good hotels replace these batteries on a schedule so the guests never suffer from dead batteries. - Service, which used to be outstanding?@, is now unacceptable. First, the English language skills of most employees we encountered were sub par. Second, the person who checked me in was being trained, so the check in process was very slow. Third, service at the poolside bar during lunch was slow, the waitstaff inattentive and they failed to include my banana shake on the bill so as we are leaving the grab us and give us a second bill to pay. Fourth, service at breakfast was terrible. I had to ask for black tea three times before I got it, seeking some out 3 times as no one ever came to check on us. When we arrived around 9 AM there was no bacon (later replenished with bacon that looked so bad I did not even try it, fatty and not crisp), there was 1 banana, which was never replenished, there were no juice glasses (later replenished). The food quality was adequate but not nearly up to pre-Covid standards. Overall the service was lacking. - I was also disappointed that the lobby lounge, which used to have live music every night now has piano music only and only 1 night per week I am told. - There was a cart of dirty linens in our hallway both days Some of these things are not expensive or hard to fix. It doesn’t cost a lot to have live music in the lounge nightly as there are lots of singers groups looking for opportunities. It doesn’t cost a lot to make sure you change door card batteries regularly Others are basic requirements if doing business. For example you don’t leave a glass elevator to one of the most expensive restaurants in Cebu out of order for month/years. I am purchasing a condo unit in Marco Polo residences and expected to regularly visit the hotel for meals/drinks, but if this is the quality and service we can expect, then I will not be utilizing their services.

I would give it a 3/5 for my 3 nights stay! The rooms were clean and quiet. It is away from the loud music or noise from elsewhere. The rooms are new as well. It is cheap so you get what you've paid for. Staffs at the Front Desk can be a little more welcoming to be honest. They will just look at you when you pass by the Reception especially during the afternoon time shift girl and guy and the 2 guys in the Morning are the coldest person ever. I think that what is lacking! They find it hard to greet you even a hi or hello! They should learn from the staffs in the 3 star Hotels in Bohol or Palawan. Despite their Hotel is not new they even out the experience with a sincere and welcoming smile. Could have also been better if they provide a minibar or a water kettle to have some coffee or something. If you are on a budget and no issues with unwelcoming staffs in the Hotel, This Hotel is recommended!

We checked in last Sept.15-17 in Fili hotel we had a blast my family were satisfied all the services they offered. The hotel is a five star hotel, so its all worth it what you paid for. The last day we checked out accidentally we left my sons’s iphone in the room we noticed it when we were on the road heading home. I messaged the duty manager MR. STEVEN ROYO SANTIAGO assured to me that phone is just there in the room. Other staff were looking and asking others to help them to find until MR STEVEN SANTIAGO personally went to the room and searched and he found it. I am so happy, HONESTY and INTEGRITY is the right words for you sir STEVEN thank u so much.

We had a late and delayed flight but grateful the van (free airport shuttle) waited for us. The lobby was simple & check-in was easy. Before going up to our room, they asked us to get the amenities we need (dental kits, shaving kits & combs). We stayed at the Twin C Room, it has a big ref, kitchen sink, tv, microwave, dining table & chairs & 2 big beds. The bathroom was like the ones in Japan, compact & small. There were no cabinets too. The beds were comfortable to sleep on & the ac was working well. Breakfast was served in what was like a cafeteria hall, it was supposed to be plated but it was served buffet style, breakfast menu was simple. It changes everyday. Location of the hotel is superb & convenient because its connected to J Centre Mall and there were pharmacies, banks, convenience stores & a spa nearby. Happy to have our massage there. The hotel was also beside the Skywater theme park but unfortunately it was indefinitely closed. Checkout was easy too. They allowed us to leave our luggage because we have a late flight, we just came back for it. We weren’t able to avail of the free shuttle going back to the airport because we weren’t able to book a day before (it’s not automatic even if they have your flight information), good thing we have relatives to bring us to the airport. Overall, price was reasonable and we had a nice & comfortable stay here.

Highly recommended hotel located in Cebu. The personnel is amiable and accommodating. We spent time in a deluxe room, which has a lovely view of Cebu City, fully equipped, smells pleasant, and is extremely clean.

Overall, the experience is good, but not great. The resort is beautiful. Though the pools can get really crowded, we still enjoyed our time with the other visitors, who were mostly Koreans. Unfortunately, we didn't get to explore much as we could only stay for one night. The service staff are friendly and very accommodating. You won't find a staff member who isn't smiling or greeting you. However, the big downside is the food. We think it's not really worth the price. We've been to many resorts/ hotels that offer better value than what we actually paid for. We'd definitely recommend JPark to our friends and families, but we probably wouldn't come back again.