Refugio Pullao

My family (2 adults and a 4 year old) had a lovely stay at this cabin - it was a highlight of our trip to Chile. The home is spacious and cozy, with stunning views and high quality linens. Carlos' team (Paulina + Dora) were amazing hosts - proactive, kind, and always ready to help, even with the little things. When we arrived home each day, a cozy fire was crackling. They noticed my daughter loved the fresh juice at breakfast, so they packed extra in a to-go bottle for her. Don't miss the gorgeous breakfasts and dinners on offer; it was some of the best food we had in Chile. Note: the cabin is up a steep track. We are city dwellers who don't often drive, so if we had not arrived with a driver in a 4x4, this might have been a challenge. Relatedly, it is a 5-7 minute (beautiful, downhill) walk to the main lodge, but the team was always available via Messenger for assistance, and to drive those with mobility challenges / tired legs back up the hill. All in all, I think this rivals a more "famous" luxury accommodation in Chiloe which you can see across the way from Pullao's property - give it a try!

This is beautiful place to stay in Chiloe. 6 rooms overlooking the bay, that are architecturally stunning. My family of 4 stayed in the family room and it was perfect. We had dinner one night and breakfast both mornings- the food and presentation was amazing. The sun filled our room in the Morning, and it made my morning coffee delightful while I watched and listened to rhe birds and wildlife. Paulina and Dora were warm and friendly and made our stay wonderful. They had great recommendations for places to see in the area and restaurants to try. It is tucked away high on the ridge and so the road getting in and out is all part of the experience. If you are looking for something different and memorable, look no further!

We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.

Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) ******* doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time

I loved this Hotel. It is a small(only 6 rooms) overlooking a bay on Chiloe. The views are astounding and you see a Snowcapped Volcano and The Andes on the mainland. The restaurant and the service are fantastic. The Breakfast was homemade and delicious! It is outside of the town of Castro and the road is rough, but it is worth it! Go slow and you will be rewarded when you arrive.

Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.