La Quinta Inn & Suites by Wyndham Raleigh Cary

It was a terrible experience staying at this hotel. It was a strong nasty smell that I almost throw up when I opened the door of my room. As I have a dinner event nearby so I just opened the window and tried to get this smell out of the room. After I came back from dinner the smell was still there and even strong. It was almost midnight and I didn’t think that the front desk would get me another room. Also the customer service was also bad. I have been waiting at the lobby for 10 minutes and no one shows up to check me in when I arrived. Finally a woman came to check me in but have waited until she finished her stuff without good manner.

This property is, in fact, being remodeled. A few amenities were unavailable for use. That said, we found the staff to be helpful and friendly, the lobby and breakfast area to be clean, our room including bedding and towels were spotless. I, for one, am glad that LaQuinta is upgrading and keeping the hotel up to date. (This hotel was a huge “step up”, even with remodel, from the last Wyndham property we stayed at.) To those who complained about renovation and remodel — you will probably complain if the property was old and outdated—be happy the $$ you spend on the room is being reinvested into the property. Thank you to the staff for making our stay enjoyable during your necessary renovation. You will be our “go to” hotel when visiting family and friends.

The desk clerk was courteous and checked us in quickly. The hotel seemed to be undergoing a remodel so the room was clean and freshly updated looking. The breakfast area was busy in the morning but the attendant kept items full and available as needed.

Comfortable and clean, Construction Clean, friendly staff, newly renovated rooms. There was construction going on while we were staying, but the noise was not overwhelming, just a bit of congestion in the parking lot in the evening. Otherwise a comfortable and clean stay.

Front desk manager was friendly, courteous and a pleasure to meet. The hotel is undergoing renovations so considering that, it is pretty clean. I’m sure it will be even better next time!

Very overpriced for the conditions. Construction noise an