Top 5-Star Hotels in Cartagena

Is always nice to return to Estelar in CTG, overall good service, excellent pool and tasty food. I stayed many times at Estelar and I always had a good experience - friendly staff and friendly faces. I stayed the past weekend and there was some confusion about my room/housekeeping and Wallis the FD supervisor went above and beyond to assist and to very quickly solve the issue. I really appreciate her excellent attitude and willingness to quickly resolve the problem. Kudos for her. The only issue what I have is with their loyalty program Estrellas Estelar - seems like their central office in Bogota is totally non responsive. I emailed them 3 times to update my missing reservations from this year and to get my ⭐️⭐️⭐️ but I never got a reply. This is a bit disappointing

The old 5 star hotel that stayed when I first came to CARTAGENA 10 years ago, was very impressed, especially for the courtyard layout, the swimming pool and the restaurant on the side. It arrived at around 10:00 am. It has been 28 hours flight and transfer from Beijing. It is really tired and I don’t want to wait until 3 pm (on the Intercontinental, I’ve received $50 for early check-in). The plan to stay; the front desk said that the room was ready to live, and agreed to advance the breakfast on the last day to the day, it is very rare, thank you! The front desk, restaurant and various services are very thoughtful, although the room looks old, still feel things Great value!

This my 8th time here since my bday 2021 and my 3rd birthday so I’m quite familiar w the hotel and staff. I truly enjoy all the amenities, location , ample parking , sauna and steam …on site spa…Yada yada yada. I had a problem last year and mgmt stepped up and went above and beyond to make me feel special. This time they had a convention and wound up giving away my reserved room ( I booked my flight 23 Nov 2023 soooo I’m positive I booked the hotel same day). Naturally they gave me the “corporate “ response but I was calm and insistent that I wanted equal or better to my first and only choice ( I’ve had the same executive suite all 8 stays ). I’d like to send a very special shout out and super big thanks to Valentina who I just met and to my buds Eduardo and Rafael for taking the extra time and patience to find me an even better choice….now I’m spoiled and canNOT go back to the regular exec suite, I’ve said it before and I’ll say it again; treat people w respect and it’ll come back tenfold and it’s people like those three that make the difference, not AI or Sr mgmt…the people on the front line. Thanks for continuing to make one guy feel special

The hotel is strategically located along the coastline, 15 minutes' walk away from the old town of the World Heritage Site. Booked a sea view room and gave it to a high floor when I checked in. The view is invincible. The hotel has three swimming pools. It is very pleasant to have a glass of wine while enjoying the scenery at sunset. The hotel has a rich breakfast, and there are many guests eating after 10 o'clock. Those who like to sleep in do not have to worry about missing breakfast time. The bathroom is very large, and the shower series are from Colombia's local organic brand, with a pleasant fragrance. Ctrip's price is very favorable, much cheaper than booking. I stayed for three nights and it was very pleasant! highly recommended!

Great service. Great location. Fantastic breakfast and even better tasting menu at 1621 Restaurant!! Highly recommend. Concierge, Gabriel, was very helpful. He set up a personal walking and driving guided tour with Roco. It was well worth it in order to get a nice tour of the entire city. David, the bellhop, was equally friendly and gave a tour of the hotel with an explanation of its history.

Excellent hotel and staff. Brand new with some amazing art work and decor. The view and ambience is simply beautiful. The only one problem I have which I know is being addressed is the last 1/2 drive to the hotel is literally thru some rough unpaved road which can make you car sick if you suffer from motion sickness. Besides that which I said is being addressed a must visit to relax and be one with nature if you are in Cartagena

Located in Cartagena (Cartagena Walled City), Charleston Santa Teresa Cartagena is within a 10-minute walk of Clock Tower and Walls of Cartagena. This luxury hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 0.9 mi (1.4 km) from Bocagrande Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and shopping on site.Grab a bite at La Terraza, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2626 square feet (244 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).Make yourself at home in one of the 87 individually decorated guestrooms, featuring iPads and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

The hotel is excellent for families and couples. It has a variety of games for children. You can also use the pools of Torres del Mar, which is the hotel next door and belongs to the same owners. There is also an infinity pool on the 10th floor of Torres del Mar, highly recommended. The service is spectacular, from the lobby staff, waiters, cooks, gardeners. It was a wonderful experience. For the beach, the hotel provides chairs and umbrellas but you must pay a fee of 50,000 COP per day for it (12 USD Approx). Everything very clean. It is in a quiet area of Cartagena if you want to relax and enjoy the pools, the sun and the beach. The buffet-style breakfast was also spectacular with wide options of Colombian and foreign food. I would definitely go back again.

LAS ISLAS is a wonderful beach hotel. Many bungalows, some with pool, privet beach, others on top of threes. Each room has a bicycle for inland hotel transportation. There are many ways to arrive to the hotel from Cartagena. The best one is in the helicopter. The food is great. There is a unique breakfast buffet. Sunset at the bar with and incredible bartender and music is lovely Food at restaurants is great.

Movich is a beautiful boutique hotel. The front desk staff, especially Anyelli, was incredibly attentive and helpful. Our room had two full (or maybe queen) beds, which was one of the main reasons we chose this hotel - so our son could sleep on a bed and not a convertible couch/bed. The mattress was firm and the pillows just right. One of the best hotel sleeps I've had in a while. The rooftop pool is small but it's fine and does the job. The rooftop bar/restaurant has wonderful views of Cartagena. The restaurant on the main level has great daily breakfast that starts off with a lovely plate of assorted fruit. They have a full menu of other breakfast options. The location was great. Perfectly situated in the Walled City but also very walkable to Gestimani and great restaurants. We had a great stay.