Bernardus Lodge & Spa

This is our go to place to relax and enjoy a wonderful time. Everything about Bernardus is wonderful. We have been going to Bernardus for over 15 years now and return two or three times a year. Even though the resort might be booked solid, we always feel like we are the only ones there, it is secluded and lovely. The grounds are beautiful, wine great, and food excellent. I recommend Bernardus to all my friends.

We attended their 25th anniversary celebration for their property and it was amazing. They went all out.

I was there for the Rolls Royce event for Car week hotel manager Mr. Ott was rude and arrogant. After two nights of a four night stay, I was informed the door between the rooms had to be closed. I looked at Mr. Ott, Do I look like a furniture mover ? There was a huge couch in front of it not to mention the pullout couch in that room was severely stained. Not to mention that my sons roll away was in that room. My visit before that (2021) for Car week there was a total loss of power in the hotel. I had to relocate with no consideration of my prepaid package, beautiful property poorly run. See pictures below!

Incredible setting with phenomenal restaurant , gardens , rooms pool and spa. Absolutely recommend. Also the area is great for hiking, etc.

I stayed at Bernardus in Sept with friends, and while the stay had some positive points, we also were disappointed with some others. For the caliber of hotel we expected given the room rate, we did expect better service, amenities and room. We would recommend looking elsewhere at some of the great spa hotels in the Bay Area (we have personally stayed at better ones, and at a better price point to boot). On the positive side: room was spacious, grounds were pretty, the outdoor patio on our suite was very nice. What was lacking to us were the inconsistent operations and service. I have listed some more detail of our issues below: 1) MALFUNCTIONING / INCONSISTENT OPERATIONS:  a) GIVEN WRONG ROOM: We were given the keys to the wrong room (a worse room type) than what we had booked, at check-in. It made a tough start to our stay, though the staff was apologetic  b) HOUSEKEEPING ITEM NO-SHOW AND QUESTIONED: On our first evening, I called for an extra comforter. Two hours later, that comforter hadn't shown up and I called again. A staff finally brought the comforter to my room but also told me that the first missing comforter had been delivered and tucked into the bed. I told her it definitely wasn't, and she came into my room, which verified it indeed was not in my room. She said: "Not sure what room they went to then". The fact that I had to call for it twice, two hours apart, and then be second-guessed that I had missed the item, was frustrating 2) ISSUES ON AMENITIES a) AMENITIES NOT USABLE: Over our 2 night stay, there were weddings on both days, so we were told we could not access the rose garden and could not walk through certain parts of the lawn, to avoid the wedding party. Having amenities but not being and to use them as guests was disappointing and we were not told in advance b) CAR BORROWING WAS CUMBERSOME: The hotel offers ability to borrow cars (Mercedes), but the requirement was EACH rider in the car (not just the driver) had to fill out a questionnaire (which felt like a scam to be forced on the Mercedes email list), every single time we used the car. If we used the car already earlier in the day, we were required all to fill out the form again. Notably, we also weren't given the same guidance by every valet attendant (some of the valet told us only the driver had to fill it in). Regardless, having to 'subscribe' to the Mercedes email list multiple times in a day is cumbersome  c) SPA SERVICES AVERAGE AND FACILITIES JUST 'OK': My facial at the spa was very lackluster. Additionally, the spa facilities were just 'ok', quite small, and dated. The warming pool had a lot of leaves and no one seemed to be scooping them up (a hotel guest started scooping up the leaves as no staff was doing so) d) RESTAURANT JUST 'OK': Our meal at Lucia, the restaurant, was just ok. We had much better meals outside the hotel, that were better priced, so it's worth the 5-10 mins drive off-site. Additionally, rhere were a lot of bugs when we sat on the

Beautiful, peaceful, relaxing, stunning views of the mountains and stars, excellent food, wine and service.

Bernardus is the most peaceful resort we have ever been to. The staff sets the tone with their great service and smiles. The views are amazing, well worth it!

My wife and I enjoyed a six day stay at Bernardy’s Lodge & Spa! The service was exceptional and the room was very spacious and beautifully decorated. The food and food servers were very professional. Our servers knew the menu and did a fantastic job of describing how each entre was prepared. We highly recommend this resort and spa!