Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities9.0
Service9.2
Cleanliness9.0
Guest User
Standard Double Room
Stayed in Aug 2023
Couple
1 review
9.5/10
Amazing
Posted on Sep 15, 2023
Clean comfortable hotel in a central location, friendly, helpful staff and easy check in and out.
Guest User
Standard Double Room
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Jul 11, 2025
The hotel is in a great location, right in the city center, across from the Carcassonne Castle, and within walking distance. The sanitation is OK, clean and simple, but just ordinary without any surprises, not even a mini bar, and can't be compared with hotels in the north.
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Guest User
Deluxe Double Room with Terrace and City View
Stayed in Nov 2024
Couple
1 review
10/10
Outstanding
Posted on Dec 8, 2024
It's a great hotel. It has a good location, it's in the middle of the two areas to visit. It has a varied breakfast buffet and it's very good, you come out quite full.
The room they gave us had a view of the castle and a little terrace to relax on, but the cold didn't let us enjoy it. It's very spacious. The only detail is that the pillows are very soft, but otherwise, it's great.
Great service, very attentive. There are staff who knew how to speak Spanish.
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Guest User
Standard Twin Room
Stayed in Nov 2024
Traveling with friends
6 review
10/10
Outstanding
Posted on Dec 25, 2024
The hotel room has a view of the castle and a large balcony where you can enjoy the sun and the castle. The room and bathroom are relatively large, and there are slippers, toothbrushes and other disposable items. The front desk service is good and luggage can be stored for free. I feel that the hotel balcony is the best place to see the panoramic view of the castle, but it is backlit in the morning and the night view is good at night. The hotel is about 20 minutes walk from the train station.
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Bendilaohu
Standard Double Room
Stayed in Oct 2024
Couple
260 review
10/10
Outstanding
Posted on Nov 10, 2024
The hotel is in a very good location, with a view of the ancient castle. The front desk service is friendly, the room facilities are also OK, and the breakfast is also good. The town is relatively quiet at night. A good travel experience.
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Guest User
Superior Triple Room with Garden View
Stayed in Oct 2023
Family
26 review
10/10
Outstanding
Posted on Nov 6, 2023
Excellent location, nearby parking, view of the fortress and pedestrian passage across the bridge directly to the fortress