Sugar Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cape Town

Sugar Hotel

1 Main Rd, Cape Town, Western Cape, 8005, South Africa
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With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This family-friendly hotel is 1.2 mi (2 km) from Cape Town Cruise Terminal and 4.6 mi (7.5 km) from Camps Bay Beach.Show More
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hotel overview picture
Highlights
Free parking
Delicious breakfast
Lots to do
Airport pick-up available
Amenities
Private parkingFree
Luggage storage
Wi-Fi in public areasFree
Golf course
Taxi booking service
Station pick-up service
Spa
Airport pick-up
All Amenities
Property Description
With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This family-friendly hotel is 1.2 mi (2 km) from Cape Town Cruise Terminal and 4.6 mi (7.5 km) from Camps Bay Beach.
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3.9/5
Good
Cleanliness3.9
Amenities3.9
Location3.9
Service3.9
All 70 Reviews
Surroundings
Airport: Cape Town International Airport
(22.4 km)
Train: Stellenbosch
(51.6 km)
Landmarks: Two Oceans Aquarium
(430m)
Landmarks: HintHunt Cape Town
(570m)
Landmarks: V&A Waterfront
(590m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Basic Single Room
1

Basic Single Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
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Deluxe Double Room with Plunge Pool
4

Deluxe Double Room with Plunge Pool

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Room Details
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Deluxe King Room
7

Deluxe King Room

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Superior Room
7

Superior Room

1 King bed or 1 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
City view
Room Details
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Superior Room, Private Pool, Mountainside
6

Superior Room, Private Pool, Mountainside

1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Mountain view
Room Details
Check Availability
Economy Double Room, 1 Queen Bed, Ground Floor
5

Economy Double Room, 1 Queen Bed, Ground Floor

1 Queen bed
18m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Standard Double Room
5

Standard Double Room

1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
City view
Mountain view
Room Details
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Deluxe Queen Room-Ground Floor
1

Deluxe Queen Room-Ground Floor

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Daily housekeeping
Room Details
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Guest Reviews

3.9/5
Good
70 reviews
Verified Reviews
  • Cleanliness3.9
  • Amenities3.9
  • Location3.9
  • Service3.9
Average for similar properties in Cape Town
Most Mentioned
AI Summary
The rooms are praised for their quality, cleanliness, and spaciousness, along with comfortable beds and convenient location near waterfront amenities. However, some guests found additional charges for certain items excessive.
F‍i‍o‍’
July 1, 2023
The hotel is very cute and cozy, I loved my room despite was quite smaller comparing to the pictures shown in their page. People are lovely and breakfast is awesome the only 2 thing that upset me a lot is that I complained twice that my A/C heater was doing a very heavy noise and hasn’t been fixed at all as well in my room there was a problem with the hot water and on Winter time in Cape Town this is such a discomfort.
A‍n‍d‍r‍e‍i‍a
March 12, 2025
A equipe do hotel é incrível! Solicitos, gentis, dispostos a te ajudar sempre. Todos merecem parabéns, mas o destaque é para a recepção!👏👏👏
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C‍o‍l‍i‍n
February 6, 2025
Over priced and ridiculously small pokey room.
C‍o‍l‍i‍n
February 4, 2025
Room much smaller than expected… and over priced.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 24, 2025
Had a confirmed and paid booking for 22 Jan 2025. On arrival the receptionist, George, claimed that our booking was for 25 Jan 2025. He handled us with absolute disrespect and ignored us, he had a terrible attitude. When I asked about the refund, he said not his problem, take it up with Agoda. He was extremely rude, we then had to find alternative accommodation. It was very busy in CT as 55000 people went to see a show. We eventually found another hotel and almost missed the show. The Sugar don't even have a bar area, we had to go to another hotel while waiting on George, the receptionist/manager and the restaurant is only for breakfast. Have no idea how this can be a 5 star? Shocking!
M‍a‍r‍o‍u‍l‍l‍a
November 10, 2024
I arrived early as I had a very early flight arrival and they bent over backwards to accommodate me.As a solo female traveller I was very grateful for this.
S‍t‍a‍n‍l‍e‍y
October 21, 2024
This was a good property in a pretty safe area. There was confusion at check in with explaining the breakfast arrangements and as a result we did not take advantage of the INCLUDED breakfast. The 24 hr security was not always at the door and we were left standing outside late at night waiting to be let in longer than we were comfortable with.
D‍i‍r‍k
January 14, 2023
Gute Unrtkunft mit schlechtem Service Eine eigentlich sehr gut gelegene Unterkunft mit schönen Zimmern und gutem Bad. Der Service ist von unfreundlich beim Empfang, bis gleichgültig im Service jedoch sehr schlecht. Es ist keine Führung des Hotels oder Ansprache für Gäste erkennbar. Das Frühstück ist ok, wenn man viel Zeit hat. Den 2. Kaffee zahlt man extra.
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Services & Amenities

Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Cleaning Services
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 03:30–11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2004
  • Renovated: 2011
  • Number of Rooms: 13
With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This family-friendly hotel is 1.2 mi (2 km) from Cape Town Cruise Terminal and 4.6 mi (7.5 km) from Camps Bay Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 8 guestrooms featuring refrigerators and iPod docking stations. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Sugar Hotel?

The cancellation policy for Sugar Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sugar Hotel?

Standard check-in time at Sugar Hotel is 14:00 and check-out time is 11:00.

Does Sugar Hotel provide breakfast?

Yes, Breakfast is offered at Sugar Hotel. Breakfast option(s): Western.

Can I bring my pet inside the Sugar Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Sugar Hotel.

How far is the Sugar Hotel from the closest airport?

The closest airport is Cape Town International Airport, and it is about 27 mins from hotel by car (22.4 km).

Is airport shuttle service offered by Sugar Hotel ?

Yes, at Sugar Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCape Town Intl. Airport
Distance to Airport22.4KM
Nearest Train StationStellenbosch
Distance to Train Station51.58KM
Average Price FromPHP5976
Hotel Star Rating3