The Tree House Boutique Hotel by the Living Journey Collection

The Tree House BH is just outstanding. 100% We know from staying at a few of the ‘collection’ that it’s the staff led by Elton that are the difference whatever the location size and amenities of all others (in what is a marvellous collection) within the group. The Tree House is TOPS. Elton and his team are all there when you arrive from a flight or journey to welcome you. They make you feel immediately at home and you relax into the hotel and its charms. Perfect! Rooms are spotless,comfortable light and a perfect fit. Corridors, lounge, restaurant, deck and the pool are also all clean & tidy. The breakfast is wonderful and their bacon, eggs and ingredients are all of great quality. Nothing is too much trouble ’goats milk’ ‘sour dough’ all accommodated to your request. Thanks Elton. The hotel has their own drivers for the organised trip or just to drop and pick up of an evening or to the beach. Peter and Ismail..thanks. Elton leads and influences all other team members but they are all their own person and their personalities shine through. All smile all help and all are just lovely. Shelia, Melody, Zukiswa and Philisand you made our stay and having visited other hotels in the group it was with you that we finished our trip. There is an afternoon treat of a daily baked cake, delicious. They open at 5 pm with a collection of gins or an individual recommended wine. The “living journey collection” hotels are under 20 rooms, boutique style and all with outstanding service. The range of toiletries used across the group (Healing Ocean) are luxurious and excellent too. Value for money is often not shown in Trip Advisor reviews but this collection is very alive and living. Don’t miss them out. They are awesome!!

This place has one of the best staff teams anywhere! The customer service is outstanding - along with everything else. Beautiful rooms with exceptional housekeeping including evening turndown service. Delicious breakfast as well as complimentary cake in the afternoon. Lovely bar area and great selection of drinks. They even have drivers available to drop you and collect you from restaurants etc. a huge thanks to Elton & Sheila - they made our introduction to South Africa extremely special 😊

The best customer service I think I’ve ever had in a hotel! Special mention to Elton and Pewee. Nothing was too much trouble. The location was great with some fab restaurants within walking distance. The waterfront was also only 5 mins away in an Uber.

A wonderful place to stay in Cape Town. We had the best welcome we have ever had at a hotel. All of the staff came out to greet us. It was so nice! We had a lovely room - spacious, beautifully appointed and very clean. The breakfast was good. But it is the service that really makes this hotel stand out. All of the staff were so warm and friendly throughout our stay. Nothing was too much trouble for any of them. We would not hesitate in recommending Tree House Hotel1

By a country mile, this was the friendliest hotel we have ever stayed in. We were in Capetown for a 'special' birthday and staying in The Tree House turned out to be one of the highlights of the entire trip. Given that Capetown is such a stunning city, this compliment should not be underestimated. From the moment we arrived the staff - superbly led by Elton and Evance - made us feel not only welcome but exceedingly special guests. Everything was lovely from the bedroom to the breakfast. But it was the sheer friendliness of the staff that made this such a gem of a hotel. Nothing was too much trouble for them - and every greeting, morning or evening, came with a warm smile. We genuinely felt that they were doing everything they could to make our holiday extra special. I'm sure there are more lavish hotels in Capetown - but, in 40 years of travel, this was the friendliest hotel we have ever stayed in. The day we left, we felt as if we were departing our home away from home. If we are ever blessed to return to South Africa, where to stay will be our easiest decision - my wife and I wouldn't consider staying anywhere else but The Tree House. This is a hotel run the way every hotel should be. In a word - superb.

This hotel has been the first choice in Cape Town for years. And we were not disappointed on our last visit to this wonderful hotel. We thoroughly enjoyed the hospitality of Elton and his team. The view of the sea from our room was magnificent and the breakfast was always a great start to the day. We are already looking forward to the next time.