Habitat Aparthotel by Totalstay

My experience of staying at this hotel was sad. I was robbed there. They took money from my suitcase in the room while I was walking around the city. Yes, it was naive of me to leave money in a suitcase, although I often did this in dozens of hotels around the world. I contacted the administration, they said that it was necessary to conduct an "internal investigation", then recommended talking to the manager. The manager initially communicated correctly, although coldly, assigned an assistant to me so that he would call the police. Whether they called the police is a big question. The next day, when I asked the manager if they looked at the cameras (they have cameras everywhere), and said that they had a criminal working for them, he said that I cannot call anyone by this term, including him, because the police did not prove it (!). He is a great expert in jurisprudence, but in no way a hotel manager. He spoke insolently and harshly. He also has toxic communication with his subordinates. This kind of communication with a client is shocking. I found out that they recently had a similar theft in November, and this manager said that they fired the thief. It seems that they often steal from their guests. Doesn't the hotel management find this strange, at the very least? If you don't repeat my stupidity with the money, then another unpleasantness awaits you in this hotel - the room smells like sewage. It feels like you're sleeping on clean sheets in a public toilet. How I managed to end up in such a cesspool, I don't know.