Guest User
July 21, 2024
The location is quiet and the contactless checkin worked smoothly. The bed was comfortable. We didn’t partake in the cafe or many of the other amenities but we did enjoy a game of pool. The room was extremely dark. It has a high ceiling, charcoal coloured walls, a very small window, and not enough lighting, so it was difficult to even read a book. Rather than a cozy, moody little space like what’s pictured on the website, it felt like we were in a cave. You have to like getting dressed in the dark. The other issue is that they charged us for someone else’s room in addition to our own. I was already feeling the room was overpriced for what we got, so I wasn’t happy to be paying twice. They did eventually refund the second charge but not before insisting I’d booked both rooms, even though the second room was booked by a different method and under a different name. And it’s hard to call and speak to someone about concerns because they have limited office hours. There’s also nobody on site a lot of the time (particularly at night) so you have to hope you don’t need assistance.