MEX Hoteles

I'm really a bit annoyed when I think about what I experienced in this hotel. It started with me originally cancelling my other hotel in Cancún because I thought staying for 3 days while I was in Mexico for 10 was a bit stupid, but then the rainy weather in Mexico City came along, so I thought, hmmm, it's not such a bad idea to fly to Cancun after all. Unfortunately, I found this hotel just before... Room 403 is worth mentioning; you can't turn off the air conditioning; it cools the temperature down to 18 degrees the whole time, while it was over 30 degrees outside, which is why I caught a bad flu and made my trip completely unnecessary. There was green mold in the minibar, the shower sometimes took 20 minutes to heat up, the window wouldn't close, the bed was halfway clean but the room was pretty dirty, the mirrors were dirty, there was no hairdryer, and some of the sockets didn't work. Then there was a cute envelope from the housekeeper by the minibar saying you could leave a tip. Sure, if you learn to clean the rooms properly, I'd be happy to. I'm really pissed off. At checkout, the older hotelier asked me if I liked it. I said no and complained to him again, just like I had 2 days before, about the air conditioning, etc. He then said that because I had put a do not disturb sign on my door, no one came, or rather, someone did, but when they saw the sign, they left. Oh, okay, and you can't call me in the room? I mean, I was lying sick in my room because of the room, especially since I also came downstairs to buy food and had to pass by reception, he saw me and didn't speak to me once. I felt really ripped off; I wouldn't book a room there; there are plenty of other hotels. When I flew back to Mexico City, I was really glad to be away.

The interior is older than the exterior and the room had a mildewy smell.

Although it is far from the hotel zone, it has good access to downtown and the bus terminal. The room was also clean and spacious.