Av Tulum 4, capilla ecumenica, Cancun, Quintana Roo, 77500, Mexico
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With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from Ultramar Ferry Puerto Juárez.Show More
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Highlights
Lots to do
Parking available
Delicious breakfast
Amenities
Outdoor swimming pool
Spa
Gym
Private ParkingFree
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
All Amenities
Property Description
With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from Ultramar Ferry Puerto Juárez.
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3.7/5
Excellent service and attention
All 111 Reviews
Surroundings
Airport: Cancún International Airport
(18.1 km)
Landmarks: Cancun Sailing Catamarans
(240m)
Landmarks: ScubaCaribe
(340m)
Landmarks: Xightseeing Xcursions
(360m)
Landmarks: Kilometro 0 Park
(460m)
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Rooms
Guest Reviews
Services & Amenities
Policies
Smart Room Non smoking
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Room Details
Check Availability
1
Superior Double Room
1 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Smart king Room
1 King bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
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1
Plus Smart king Room Non smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
1
Smart two double Room
2 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
1
Plus Smart two double Room
2 Double bed
Has window
Free Wi-Fi
Wi-Fi in room
Room Details
Check Availability
3
Plus Smart Room Non smoking
1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
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Guest Reviews
3.7/5
111 reviews
Verified Reviews
Cleanliness3.8
Amenities3.8
Location3.7
Service3.7
Average for similar properties in Cancun
Most Mentioned
AI Summary
Convenient location near ADO bus station, supermarket, and beach. Clean, spacious rooms with pleasant amenities. Positive feedback on breakfast quality.
Silverman
August 7, 2024
Excellent service and attention
Original TextTranslation provided by Google
Болотбек Ашимов
July 12, 2024
Unfortunately we were unable to get into this hotel.
Original TextTranslation provided by Google
Guest User
April 20, 2024
Broken A/C, ticking nonstop, leak from ceiling. Maid failed to replace consumables
ShahMitesh
December 11, 2023
Great
건한별
August 31, 2023
Jackpot case! They said it was being remodeled and they moved it to a nice place in the hotel zone! I ate well and gained a lot of weight thanks to the all-inclusive plan.
Original TextTranslation provided by Google
Lee Johnnie
July 26, 2023
It's totally an out-of-place location. On-going major road contruction right in front of the hotel too. There's nothing to do or eat around the hotel. Most of the shops had closed down. The service of the hotel is bad. Even the convenient shop opposite provides way better customer service. We stayed 2 nights. 4 paxs and only given 2 towels. 2nd day took the towels away during house keeping and never replenished. Called housekeeping hotline and no one answered. Called front counter and they told us to wait. Eventually no one came we have to use our own facial towel.
Guest User
June 26, 2023
Near the ADO bus station, about 10-15 minutes on foot
Original TextTranslation provided by Google
Guest User
February 26, 2023
Very noisy throughout the day and night. Wifi did not work in the room. Expect an additional tax/fee when you arrive.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Additional charge
Spa
Gym
Private Parking
Free
24-hour front desk
Luggage storage
Restaurant
Taxi booking service
Currency exchange
Conference room
Additional charge
Multi-function room
Childcare service
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Taxi booking service
Business Services
Conference room
Additional charge
Postal service
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Currency exchange
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Public Areas
Elevator
No smoking in public areas
Health & Wellness
Gym
Spa
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Clothes dryer
Facilities for Children
Childcare service
Safety & Security
First aid room
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 1985
Number of Rooms: 25
With a stay at Smart Cancun The Urban Oasis, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 8.5 mi (13.7 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from Ultramar Ferry Puerto Juárez.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 132 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Frequently Asked Questions
What is the cancellation policy for Smart Cancun the Urban Oasis?
The cancellation policy for Smart Cancun the Urban Oasis varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Smart Cancun the Urban Oasis?
Standard check-in time at Smart Cancun the Urban Oasis is 15:00 and check-out time is 12:00.
Can I bring my pet inside the Smart Cancun the Urban Oasis?
As much as we love pets, unfortunately, we are unable to accommodate them in Smart Cancun the Urban Oasis.
How far is the Smart Cancun the Urban Oasis from the closest airport?
The closest airport is Cancún International Airport, and it is about 24 mins from hotel by car (18.1 km).