Sun Palace - All Inclusive Adults Only
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1 room, 2 adults, 0 children
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Sun Palace - All Inclusive Adults Only

No.3 of Scenic Hotels in Cancun
Blvd. Kukulcan Km.20, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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hotel overview picture
Highlights
Sparkling clean
Ideal location
Lots to do
Free parking
Excellent service
Amenities
Sunbathing area
Outdoor swimming pool
Private beach area
Snorkeling
Hot springs
Sauna
Massage room
Gym
All amenities
Property Description
With a stay at Sun Palace Cancun - Adults Only - All-inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 5-minute drive of Iberostar Cancun Golf Course. This all-inclusive property is 4.8 mi (7.8 km) from La Isla Shopping Mall and 10.6 mi (17.1 km) from Moon Palace Golf Club.
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9.2/10
Great
The room is clean and the service is thoughtful.
All 102 reviews
Surroundings
Airport: Cancun International Airport
(13.2 km)
Landmarks: Playa del Nizuc
(1.3 km)
Landmarks: Cancun Caribe Tours
(1.4 km)
Landmarks: Mirador Playa Coral
(1.6 km)
Landmarks: El Rey Archaeological Zone
(1.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Deluxe Ocean View
10

Superior Deluxe Ocean View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Superior Two Bedroom Presidential Suite
1

Superior Two Bedroom Presidential Suite

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Refrigerator
Terrace
Balcony
Wi-Fi in room
Room Details
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Superior Junior Suite Ocean View - Two Double Beds
11

Superior Junior Suite Ocean View - Two Double Beds

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Superior Governor Suite
11

Superior Governor Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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Superior Honeymoon Suite
12

Superior Honeymoon Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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Superior Junior Suite Ocean View - King Size Bed
9

Superior Junior Suite Ocean View - King Size Bed

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Room Details
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Guest Reviews

9.2/10
Great
102 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.2
  • Location9.2
  • Service9.2
Average for similar properties in Cancun
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2025
The room is clean and the service is thoughtful.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2025
Food was amazing!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 20, 2025
Went to sun palace in June. We totally fell in love with it . We have been to sunrise and the grand and wondered if we would like a smaller boutique hotel . Staff, service, room, food everything was perfect . I can’t wait to get back here but it’s far from uk . We will return . 10/10 for both of us
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 20, 2025
My wife and I stayed at Sun Palace and it was truly the perfect place for couples. From the moment we arrived, we felt welcomed and cared for the entire resort has a calm, romantic atmosphere that made it easy to relax and reconnect. The staff made our trip unforgettable. Special thanks to Enrique and Ricardo at Fuego for their amazing service, and to Javier, who looked after us at both Fuego and Aurora for breakfasts and lunches. Lastly for restaurants, Able at Trattoria was awesome and next level for a classy dinner. The volleyball team — Jonathan, Alan, and Jesús — brought so much energy every day and made it a highlight of our stay. At Sweets and Coffee, Yzui, Ariadna, Eric, Elisio, Gabriel, and Valeria always greeted us with warmth (and delicious treats). Sylvio, our pool server, kept us comfortable and well cared for, and the spa staff gave us an incredible experience that was one of the best parts of our trip. The food was excellent across all restaurants, the coffee and dessert bar was a daily must, and our room was spotless with everything we needed for a comfortable stay. The pools and beach were beautifully maintained, and we loved how peaceful the resort felt compared to larger, busier properties. Overall, Sun Palace exceeded our expectations. It’s the ideal resort for couples looking for a romantic, adults-only escape in Cancún. We can’t wait to return! This was our second stay with Sun Palace.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 15, 2025
My highlight for this vacation was definitely the service we received from Juan Guinto at the Aurora Restaurant Breakfast Buffet. He remember all of our drink orders, catered to all of our needs, and was always on top of getting refills or food if needed. If you stay at the Sun Palace Resort in Cancun, I highly recommend Juan Guinto’s section if you want the BEST services ❤️
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2025
Jonathan and Alan with the Entertainment Staff were THE BEST - they were so kind, interactive, fun and welcoming. They kept us thoroughly entertained by the pool and with activities at night. Juan Guinto was also the most AMAZING wait staff at breakfast each morning. He remembered our coffee orders after the first visit, so we made sure to sit in his section every morning. He was so kind and even gave us little treats - beautiful shells, small magnets, etc.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 12, 2025
The food was amazing and the service was excellent. Daniel and Steven took such great care of us and did fantastic wine service. They were very helpful and greatly added to the experience.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 11, 2025
Absolutely beautiful hotel, room, restaurants, coffee shop, food, drink, pools, gym and spa Great choice of restaurants with exceptional food All staff super friendly and extremely helpful Loved the beach yoga & stretch classes on the beach with Uriel 1st thing in the morning - what a way to start the day 🥰 Spa treatments are fantastic
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 11, 2025
We spent an incredible 10 days at Sun Palace from July 5- July 15. It has taken me a bit to write out my thoughts, but I wanted to make sure to talk about the amazing experience we had at this beautiful resort. For starters, the resort is always super clean, whether that is the common areas or our room, which was cleaned multiple times per day. We have been to Sun Palace 2 years ago and we were excited to see that the nightly entertainment has changed and was heavily live music of some sort. We really liked Tessa, Greta, and Daryana who took requests and would sing a variety of music in the lobby bar to get the crowd involved. I also really felt like Miguel at the lobby bar, made the absolute best drinks, would recommend new things, and even told the bartender, who was covering on his day off, exactly how I liked my drink. Karina the waitress in the lobby bar recognized us from 2 years ago, always brought us snacks with our drinks, and was super attentive. The restaurants were all delicious but if I had to choose one as our favorite, I would say it would be Thai due to Gabriella and Daniel, who would make sure that we had plenty of food and that we tried new things. My favorite dish, that I had multiple times, would be the smoked tuna appetizer at Fuego because it was fresh, light, and packed with flavor. The lasagna and duo cream soup for Trattoria was another standout dish for me. Lastly, the entertainment staff made every pool day fun and energetic. Jonathan, Allen, and Pedro kept everyone involved and got people to participate without being too pushy. I really like how there are events that happen every day so that you can plan and participate in things that you enjoy. One highlight of the resort was being able to watch the sea turtles laying eggs every single night. We were so impressed by the staff, food, and overall experience that we have decided we want Sun Palace to be a yearly destination for us and we can’t wait to go back.

Services & Amenities

Outdoor swimming pool
Private beach area
Hot springs
Gym
Bar
Restaurant
Cafe
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2005
  • Renovated: 2020
  • Number of Rooms: 247
Phone:+52-800-2629008
Email:info@thepalacecompany.com
With a stay at Sun Palace Cancun - Adults Only - All-inclusive in Cancun (Zona Hotelera), you'll be a 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 5-minute drive of Iberostar Cancun Golf Course. This all-inclusive property is 4.8 mi (7.8 km) from La Isla Shopping Mall and 10.6 mi (17.1 km) from Moon Palace Golf Club.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Italian cuisine at La Tratto, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 247 guestrooms featuring free minibar items and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.

Frequently Asked Questions

What is the cancellation policy for Sun Palace - All Inclusive Adults Only?

The cancellation policy for Sun Palace - All Inclusive Adults Only varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Sun Palace - All Inclusive Adults Only?

Standard check-in time at Sun Palace - All Inclusive Adults Only is 15:00 and check-out time is 12:00.

What amenities and services are available at Sun Palace - All Inclusive Adults Only ?

Sun Palace - All Inclusive Adults Only offer top amenities and services include Shuttle service.

Does Sun Palace - All Inclusive Adults Only provide breakfast?

Yes, Breakfast is offered at Sun Palace - All Inclusive Adults Only. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Sun Palace - All Inclusive Adults Only?

As much as we love pets, unfortunately, we are unable to accommodate them in Sun Palace - All Inclusive Adults Only.

How far is the Sun Palace - All Inclusive Adults Only from the closest airport?

The closest airport is Cancun International Airport, and it is about 14 mins from hotel by car (13.2 km).

Is airport shuttle service offered by Sun Palace - All Inclusive Adults Only ?

Yes, at Sun Palace - All Inclusive Adults Only, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport13.21KM
Average Price FromEUR1360
Hotel Star Rating5