Hyatt Zilara Cancun
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1 night
1 room, 2 adults, 0 children
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Hyatt Zilara Cancun
2025 Americas 50 – Instagrammable Hotels
Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Highlights
Superb views
Free parking
Ideal location
Sparkling clean
Lots to doShow more
Amenities
Outdoor swimming pool
Private beach area
Sauna
Spa
Massage room
Gym
Public parkingFree
Car rentals
All amenities
Property Description
Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive vacation. Situated on Cancun’s widest stretch of white sand beach, all guest suites offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples and features extensive wedding options. Guests may also enjoy its Mayan influenced SPAzul with its complimentary hydrotherapy circuit and an array of spa services for an additional fee.
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9.4/10
Beautiful scenery,
Satisfactory service
All 138 reviews
Surroundings
Airport: Cancun International Airport
(21.2 km)
Landmarks: Columbus The Romantic Dinner Cruise
(140m)
Landmarks: Scorpion’s Temple
(880m)
Landmarks: Yamil Lu'um
(1.0 km)
Landmarks: Luchatitlán
(1.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Junior Suite Ocean View King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Ocean Front Luxury Suite Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
11
Junior Suite Ocean Front King
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
8
Ocean View Swim Up Suite Non smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
King Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Junior Double Suite
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
7
Junior Suite Ocean View Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
10
Ocean Front Junior Suite Double
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Presidential Suite Non smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
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Guest Reviews
9.4/10
Amazing
138 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.1
- Location9.6
- Service9.6
Average for similar properties in Cancun
Guest User
April 23, 2025
The food was good. We had a buffet dinner in the lobby on the last night before closing for renovation. We had roast suckling pig and shrimps as big as our faces. It was really good.
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Guest User
March 7, 2025
The hotel is ready for renovation, everything is old, especially at night everyone gathers in the lobby in the middle. It is quite noisy. But the sea view is very beautiful, comparable to Hawaii. The food in the restaurant is also very delicious!
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Anonymous User
March 2, 2025
The view from the room was amazing, and the staff greeted us with a smile every time we passed by. It can't be helped that the hotel is a little old and the hotel itself is not an open-plan building, but when we found a cockroach, they quickly changed our room. I was impressed by the variety of options at the restaurant buffet, and there were various events held during the hotel stay, such as Spanish language classes, bracelet making, and beach volleyball, which we enjoyed.
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WEIDONGBO
February 10, 2025
很棒的酒店
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Guest User
January 16, 2025
最高の経験ができました。歯ブラシはありません。
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Hanrenshan
January 10, 2025
非常好👍
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Guest User
January 10, 2025
真的很舒服 吃的好吃
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Guest User
December 26, 2024
酒店有點舊
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Dongli
December 21, 2024
A very good all-inclusive resort hotel, you can think of it as an immobile cruise ship on land. The hotel has a superior location and first-class service. Although the equipment is a bit old, it is generally clean and tidy. The hotel has several restaurants with different styles and rich dishes, and the bar has a full range of drinks, which is very suitable for adults to vacation here.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Public parking
Free
Car rentals
Bar
Tennis court
Billiards room
Table tennis room
Restaurant
Conference room
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Private beach area
Spa
Gym
Bar
Billiards room
Table tennis room
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Free
Transportation
Car rentals
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & Drink
Snack bar
Bar
Lobby bar
Room service
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Activities
Public beach
Beach umbrellas
Private beach area
Gaming area
Table soccer
Public Areas
Picnic area
Smoking area
ATM
Elevator
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Business Services
Multi-function room
Fax/copying service
Wedding service
Conference room
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2013
- Number of Rooms: 310
Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive vacation. Situated on Cancun’s widest stretch of white sand beach, all guest suites offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples and features extensive wedding options. Guests may also enjoy its Mayan influenced SPAzul with its complimentary hydrotherapy circuit and an array of spa services for an additional fee.
Frequently Asked Questions
What is the cancellation policy for Hyatt Zilara Cancun?
The cancellation policy for Hyatt Zilara Cancun varies depending on the type of room and booking conditions.What is the cancellation policy for Hyatt Zilara Cancun?
What are the check-in and check-out times at Hyatt Zilara Cancun?
Standard check-in time at Hyatt Zilara Cancun is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Hyatt Zilara Cancun?
Can I bring my pet inside the Hyatt Zilara Cancun?
As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Zilara Cancun.Can I bring my pet inside the Hyatt Zilara Cancun?
How far is the Hyatt Zilara Cancun from the closest airport?
The closest airport is Cancun International Airport, and it is about 23 mins from hotel by car (21.2 km).How far is the Hyatt Zilara Cancun from the closest airport?
Is airport shuttle service offered by Hyatt Zilara Cancun ?
No, the Hyatt Zilara Cancun doesn't offer airport transfer services.Is airport shuttle service offered by Hyatt Zilara Cancun ?
About This Property
| Nearest Airport | Cancun Intl. Airport |
|---|---|
| Distance to Airport | 21.21KM |
| Hotel Star Rating | 5 |