Hyatt Zilara Cancun
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hyatt Zilara Cancun

2025 Americas 50 – Instagrammable Hotels
Blvd. Kukulcan, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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hotel overview picture
Highlights
Superb views
Free parking
Sparkling clean
Ideal location
Lots to do
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Amenities
Public beach
Spa
Outdoor swimming pool
Beach umbrellas
Sauna
Gym
Bar
Car rentals
All Amenities
Property Description
Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive vacation. Situated on Cancun’s widest stretch of white sand beach, all guest suites offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples and features extensive wedding options. Guests may also enjoy its Mayan influenced SPAzul with its complimentary hydrotherapy circuit and an array of spa services for an additional fee.
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9.4/10
Amazing
Beautiful scenery, Satisfactory service
All 40 Reviews
Surroundings
Airport: Cancun International Airport
(21.2 km)
Landmarks: Playa Caracol
(140m)
Landmarks: Columbus The Romantic Dinner Cruise
(140m)
Landmarks: Scorpion’s Temple
(880m)
Landmarks: Yamil Lu'um
(1.0 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Junior Suite Ocean View King
3

Junior Suite Ocean View King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Ocean Front Luxury Suite Non smoking
9

Ocean Front Luxury Suite Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Junior Suite Ocean Front King
6

Junior Suite Ocean Front King

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Ocean View Swim Up Suite Non smoking
12

Ocean View Swim Up Suite Non smoking

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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King Junior Suite
4

King Junior Suite

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Double Suite
4

Junior Double Suite

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Junior Suite Ocean View Double
4

Junior Suite Ocean View Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Ocean Front Junior Suite Double
6

Ocean Front Junior Suite Double

2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
Check Availability
Presidential Suite Non smoking
7

Presidential Suite Non smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Room Details
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Guest Reviews

9.4/10
Amazing
40 reviews
Verified Reviews
  • Cleanliness9.2
  • Amenities9.1
  • Location9.6
  • Service9.6
Average for similar properties in Cancun
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 23, 2025
The food was good. We had a buffet dinner in the lobby on the last night before closing for renovation. We had roast suckling pig and shrimps as big as our faces. It was really good.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
The hotel is ready for renovation, everything is old, especially at night everyone gathers in the lobby in the middle. It is quite noisy. But the sea view is very beautiful, comparable to Hawaii. The food in the restaurant is also very delicious!
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
March 2, 2025
The view from the room was amazing, and the staff greeted us with a smile every time we passed by. It can't be helped that the hotel is a little old and the hotel itself is not an open-plan building, but when we found a cockroach, they quickly changed our room. I was impressed by the variety of options at the restaurant buffet, and there were various events held during the hotel stay, such as Spanish language classes, bracelet making, and beach volleyball, which we enjoyed.
Original TextTranslation provided by Google
W‍E‍I‍D‍O‍N‍G‍B‍O
February 10, 2025
很棒的酒店
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 16, 2025
最高の経験ができました。歯ブラシはありません。
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H‍a‍n‍r‍e‍n‍s‍h‍a‍n
January 10, 2025
非常好👍
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 10, 2025
真的很舒服 吃的好吃
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 26, 2024
酒店有點舊
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D‍o‍n‍g‍l‍i
December 21, 2024
A very good all-inclusive resort hotel, you can think of it as an immobile cruise ship on land. The hotel has a superior location and first-class service. Although the equipment is a bit old, it is generally clean and tidy. The hotel has several restaurants with different styles and rich dishes, and the bar has a full range of drinks, which is very suitable for adults to vacation here.
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Services & Amenities

Spa
Outdoor swimming pool
Gym
Bar
Private beach area
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children are not permitted to stay in this room type.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
StyleA la carte
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2007
  • Renovated: 2013
  • Number of Rooms: 310
Located in the heart of Cancun’s Hotel Zone, Hyatt Zilara Cancun is a resort offering a gourmet-luxury, adult-only, all-inclusive vacation. Situated on Cancun’s widest stretch of white sand beach, all guest suites offer ocean views and fine personal service such as Private Butlers, Romance Concierge, complimentary golf at the Riviera Cancun Golf Club and gourmet dining in a selection of over 6 restaurants. The Resort is perfect for couples and features extensive wedding options. Guests may also enjoy its Mayan influenced SPAzul with its complimentary hydrotherapy circuit and an array of spa services for an additional fee.

Frequently Asked Questions

What is the cancellation policy for Hyatt Zilara Cancun?

The cancellation policy for Hyatt Zilara Cancun varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Hyatt Zilara Cancun?

Standard check-in time at Hyatt Zilara Cancun is 15:00 and check-out time is 12:00.

What amenities and services are available at Hyatt Zilara Cancun ?

Hyatt Zilara Cancun offer top amenities and services include Sauna.

Can I bring my pet inside the Hyatt Zilara Cancun?

As much as we love pets, unfortunately, we are unable to accommodate them in Hyatt Zilara Cancun.

How far is the Hyatt Zilara Cancun from the closest airport?

The closest airport is Cancun International Airport, and it is about 24 mins from hotel by car (21.2 km).

Is airport shuttle service offered by Hyatt Zilara Cancun ?

No, the Hyatt Zilara Cancun doesn't offer airport transfer services.

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.21KM
Hotel Star Rating5