Beach Palace - All Inclusive
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1 room, 2 adults, 0 children
All properties in Cancun
Beach Palace - All Inclusive
No.4 of Scenic Hotels in Cancun
Blvd. Kukulcan, El Rey, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico
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Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Diving
Snorkeling
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.9 mi (3.1 km) from Gaviota Azul Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course.
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8.4/10
Cleanliness8.4
Amenities8.4
Location8.3
Service8.4
All 102 reviews
Surroundings
Airport: Cancun International Airport
(21.7 km)
Landmarks: Scorpion’s Temple
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Superior Family Deluxe
Bedroom 1:1 King bed ● Bedroom 2:2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Superior Deluxe Room - Lagoon View
2 Double bed or 1 King bed
39.7m² | Floor: 4-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Doorbell and phone alerts
Check Availability

8
Two Bedroom Presidential Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability

7
Superior Deluxe Room - Ocean View
2 Double bed or 1 King bed
41m² | Floor: 1-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

7
Superior Honeymoon Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability

9
Superior Governor Suite
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.4/10
Very Good
102 reviews

- Cleanliness8.4
- Amenities8.4
- Location8.3
- Service8.4
Average for similar properties in Cancun

AI Summary
The staff delivers exceptional, welcoming service, ensuring a perfect stay. The prime beachside location offers top-notch food and facilities, providing a memorable experience.

Anonymous User
June 15, 2024
The hotel is a bit old overall but has complete facilities
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Guest User
January 18, 2024
The hotel staff were friendly and the food was overall delicious. The lagoon view was also pretty and wide open, which was nice. Even though the waves in the private sea were a bit strong, I was able to have fun with my kids.
Original TextTranslation provided by Google

Guest User
July 30, 2025

We had wonderful interactions with the staff. Ernesto was an excellent server. Gabriella made the most wonderful omelette. Roman at the pool bar was amazing. Veronica at the desk gave us very good suggestions during our stay. Our experience was enhanced by the lovely entertainment. The dancers were truly professional. We will definitely come back to this resort.

Guest User
July 30, 2025

The staff was very kind including Roman, Ernesto, Angel, Laura, Angelica and the whole entertainment and kids club staff. The beach was well cared for.

Guest User
July 30, 2025

The service was amazing!! Roman at the pool bar was awesome, Joshua at the rooftop pool, Ernesto at the restaurant, and many many others.

Guest User
July 28, 2025

Una experiencia única gracias al mejor equipo! Queremos agradecer profundamente a todos los que hicieron que nuestras vacaciones fueran inolvidables. Alfredo Ramos, Fernando Moshan, Erick Pereira, Miguel Rizo, Miguel Batun y Zacarías — unos bartenders de primera, atentos, simpáticos y con una energía que elevaba cada momento. ¡Las bebidas exquisitas, pero el trato, aún mejor! Un agradecimiento especial a Ernesto del room service: puntual, amable y siempre con una sonrisa. También queremos agradecer el capitán del sky bar “mi niño”. ¡Nunca lo vamos a olvidar! Gracias por cada detalle, por el servicio y, sobre todo, por el corazón que le ponen a lo que hacen. ¡Nos vemos pronto! -Familia Castañeda
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Guest User
July 28, 2025

I’ve been going to beach palace since I was 8 years old. I am now 23 and i couldn’t fall more in love with beach palace as the times goes on and i get to enjoy it more and more. What gets me is the great service and the phenomenal people who work there. Bartenders, room service staff, chefs, even the waiters that walk around the pools and ask you if you’re ok. I have a list of staff that I want to shout out to palace resorts, those people showed every characteristic which every customer service employee should have, kindness, attentiveness, and they showed a lot of respect. The people i want to say thanks to is, Alfredo Ramos, Miguel Batun, Fernando Moshan, Erick Pereira, Miguel Rizo, and Zarias from the sky bar. These bartenders were absolutely amazing. They always made sure if our drinks were up to their standards and were making sure we had our drink full. Another person I would like to name is a room service employee who always had us laughing and made is feel as if we were at home. The employees name was Ernersto, he would always make sure our late night munchie snacks were one we would never forget. Temara was always great. She was the waitress at the sky bar and always had us eating making sure that our bellies were full. This has been one of the most unforgettable vacations I’ve had and it was due to all the bartenders, the staff, and palace resorts. From the bottom of my heart I really appreciate all of the people that made my vacation one the most unforgettable vacations ever!!!

Guest User
July 28, 2025

Our stay at Beach Palace Cancun was truly unforgettable, not just because of the stunning ocean views and beautiful amenities, but because of the incredible staff who went above and beyond to make our experience special. The bartending team was phenomenal! A huge thank you to Fernando Moshan, Eric Pereira, Miguel Rizo, Miguel Batún, Alfredo Ramos from the Sky Bar—every one of them brought energy, creativity, and friendliness that made each night fun and memorable. They made sure our drinks were always on point and treated us like friends, not just guests. Special recognition also goes to Alfredo, the talented mixologist at the Sports Bar, whose craft and attention to detail made every cocktail an experience in itself. And we can’t forget Zacarías, who was always attentive and welcoming, helping create a great atmosphere wherever he was working. Late nights were made better thanks to Ernesto from room service, who brought our food with such a positive attitude no matter the hour. We always appreciated seeing his friendly face and knowing our order was in good hands. And lastly, Israel from the Italian restaurant provided top-tier, thoughtful service and went out of his way to ensure our dinner was nothing less than perfect. His hospitality and warmth did not go unnoticed. From beginning to end, this trip was filled with incredible moments—and the people at Beach Palace are the reason we’ll definitely be coming back. Thank you all for making our vacation feel like home!
Services & Amenities
Most popular business facilities
Golf course
Off-site
Outdoor swimming pool
Beach volleyball
Diving
Off-site
Snorkeling
Off-site
Sauna
Additional charge
Spa
Additional charge
Massage room
Gym
Airport pick-up
Additional charge
Car rentals
Bar
Billiards room
Table tennis room
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Playground
Water slide
Kids' club
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Gym

Bar

Restaurant

Playground

Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Rooftop pool
Pool with view
Parking
Parking
Transportation
Car rentals
Shuttle service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Wedding service
Conference room
Additional charge
Business center
Front Desk Services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & Drink
Snack bar
Convenience store/kiosk
Bar
Room service
Public Areas
Smoking area
ATM
Elevator
Health & Wellness
Spa
Additional charge
Billiards room
Table tennis room
Sailing
Off-site
Diving
Off-site
Beach volleyball
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Additional charge
Parasailing
Off-site
Public baths
Snorkeling
Off-site
Yoga session
Activities
Water slide
Beach umbrellas
Gaming area
Fishing
Off-site
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Kids' club
Accessibility
Braille signs
Handrails on stairs
Pool ramp available
Wheelchairs available
Accessible rooms available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1923
- Renovated: 2022
- Number of Rooms: 325
With a stay at Beach Palace - All Inclusive in Cancun (Zona Hotelera), you'll be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes by foot from La Isla Shopping Mall. This all-inclusive property is 1.9 mi (3.1 km) from Gaviota Azul Beach and 4 mi (6.4 km) from Iberostar Cancun Golf Course.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 3 hot tubs, and a waterslide. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Tequila, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 2 poolside bars. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring free minibar items and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Frequently Asked Questions
What is the cancellation policy for Beach Palace - All Inclusive?
The cancellation policy for Beach Palace - All Inclusive varies depending on the type of room and booking conditions.What is the cancellation policy for Beach Palace - All Inclusive?
What are the check-in and check-out times at Beach Palace - All Inclusive?
Standard check-in time at Beach Palace - All Inclusive is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Beach Palace - All Inclusive?
What amenities and services are available at Beach Palace - All Inclusive ?
Beach Palace - All Inclusive offer top amenities and services include Shuttle service.What amenities and services are available at Beach Palace - All Inclusive ?
Does Beach Palace - All Inclusive provide breakfast?
Yes, Breakfast is offered at Beach Palace - All Inclusive. Breakfast option(s): Full English/Irish. Does Beach Palace - All Inclusive provide breakfast?
Can I bring my pet inside the Beach Palace - All Inclusive?
As much as we love pets, unfortunately, we are unable to accommodate them in Beach Palace - All Inclusive.Can I bring my pet inside the Beach Palace - All Inclusive?
How far is the Beach Palace - All Inclusive from the closest airport?
The closest airport is Cancun International Airport, and it is about 23 mins from hotel by car (21.7 km).How far is the Beach Palace - All Inclusive from the closest airport?
Is airport shuttle service offered by Beach Palace - All Inclusive ?
Yes, at Beach Palace - All Inclusive, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Beach Palace - All Inclusive ?
About This Property
Nearest Airport | Cancun Intl. Airport |
---|---|
Distance to Airport | 21.68KM |
Average Price From | PHP97524 |
Hotel Star Rating | 5 |