Occidental Tucancún - All Inclusive
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1 room, 2 adults, 0 children
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Occidental Tucancún - All Inclusive

Calle Retorno Kukulcán 24 Km. 13, 5 Lote, Cancun, Quintana Roo, 77513, Mexico
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Amenities
Golf course
Outdoor swimming pool
Beach volleyball
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
All amenities
Property Description
With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.
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7.4/10
Cleanliness7.4
Amenities7.4
Location7.4
Service7.4
All 100 reviews
Surroundings
Airport: Cancun International Airport
(20.0 km)
Landmarks: Museo Subacuatico MUSA
(110m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Premium Room with Sea View
4

Premium Room with Sea View

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
Check Availability
Family Room, Oceanfront (Premium Level)
7

Family Room, Oceanfront (Premium Level)

1 King bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Double Room
3

Double Room

2 Single bed or 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Room Details
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Premium Suite Ocean Front
8

Premium Suite Ocean Front

1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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Double Room with Sea View
5

Double Room with Sea View

1 King bed or 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Room Details
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Double Room
5

Double Room

1 King bed or 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Room Details
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Guest Reviews

7.4/10
100 reviews
Verified Reviews
  • Cleanliness7.4
  • Amenities7.4
  • Location7.4
  • Service7.4
Average for similar properties in Cancun
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Vivo en la CDMX. Cada año elegimos la cadena Barcelo. En julio 25 elegimos Tucancun. La amabilidad, el precio, apoyo y caras amigables de los que laboran allí es impagable. El Sr. José Martin un inmejorable anfitrión que hace sentirse en casa. Gracias. Saludos Martha Islas
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
Hoy falta de personal de limpieza hoy limpieza en las piscinas más restaurantes de buffet falta de meseros en albercas y limpieza en habitaciones
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Todo bien muy atento y siempre al servicio, la chida Diana que está el la piscina guacamayo excelente sercio siempre al pendiente y muy agradable. En lo personal lo recomiendo
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Paisajes de ensueño, Buena bebida y buena comida, una gran compañía en familia y un gran hotel. atención delicada y atenta de todos los funcionarios excepto de los bartender que después del 2do día ya le hacían mala cara a uno o no lo trataban con la misma cortesía, hasta daba verguenza ir a pedirles otro trago.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
El staff es muy amable y atento, el servicio de alimentos es variado y muy organizado. El Sr José Martín nos atendió personalmente y nos explicó a detalle los puntos de interés durante nuestra estadía.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Bastante bien, pero muy mal servicio de limpieza, no fueron y cuando fueron nos dejaron las mismas toallas. (Ojo, mal servicio de limpieza, pero cuando recibimos la habitación estaba muy bien limpia, comida y bebí gratis hasta tu habitación y caja fuerte).
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
the best experience i had at a resort! Best service and people were amazing! they deserve more! The place was amazing and the amenities were fantastic!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 31, 2025
Al principio parecía todo ir mal habitación muy ruidosa por aire acondicionado y nos cambiaron a otra que aun era ruidosa por fuera, pero gracias a la amabilidad del sr. Jose Martin que amablemente nos cambio a una habitación superior, por las molestias por lo cual estamos muy agradecidos. Instalaciones algunas recomiendo mantenimiento, en la comida le doy un 3/5 en el Bufet poca variedad, personal algunas con actitudes mixtas.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
se sugiere estén al pendiente del mantenimiento, falta variedad en el buffet (mañana., tarde y noche), faltan áreas con aire acondicionado. Demasiando ruido las 24 horas de la torre sur del hotel por la maquinaria que está en la parte baja del hotel (entrada de proveedores)
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Services & Amenities

Outdoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Kids' club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1985
  • Renovated: 2015
  • Number of Rooms: 741
With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 339 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Frequently Asked Questions

What is the cancellation policy for Occidental Tucancún - All Inclusive?

The cancellation policy for Occidental Tucancún - All Inclusive varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Occidental Tucancún - All Inclusive?

Standard check-in time at Occidental Tucancún - All Inclusive is 15:00 and check-out time is 11:00.

Can I bring my pet inside the Occidental Tucancún - All Inclusive?

As much as we love pets, unfortunately, we are unable to accommodate them in Occidental Tucancún - All Inclusive.

How far is the Occidental Tucancún - All Inclusive from the closest airport?

The closest airport is Cancun International Airport, and it is about 23 mins from hotel by car (20.0 km).

About This Property

Nearest AirportCancun Intl. Airport
Distance to Airport21.78KM
Average Price FromPHP12785
Hotel Star Rating4