Pet friendly Hotels Cambridge

This is a great little independent hotel close to the heart of Cambridge that has a real touch of luxury for a very affordable price. We had a great time. Lovely drinks in the afternoon, followed by trip into Cambridge and everyone was very friendly. Only slight downside was that the breakfast was, perhaps a little underwhelming rather than that we really really enjoyed our stay.

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

The location is very good, right on the river bank. It is very pleasant to walk through the restaurant, sit on the outdoor lawn to eat something, and enjoy the passing cruise ships. The hotel inherits the traditional architectural style and highlights the theme of ”graduation”. Not only is the front desk full of badges of various Cambridge colleges, but even the room cards are printed in the form of student cards of outstanding graduates in the past. The room is a bit old, but the facilities are quite complete.

I recently stayed at the Holiday Inn Express Cambridge for three nights and had a wonderful experience. The staff were exceptionally friendly and helpful, ensuring that all my needs were met. The room was clean, comfortable, and well-equipped with all the necessary amenities, making my stay very pleasant. One of the highlights was the complimentary breakfast, which offered a variety of options suitable for all dietary needs, including halal choices. This was particularly important for me as a Muslim traveler. The location was convenient, with easy access to public transport and key attractions in Cambridge. Despite being a bit outside the city center, the peaceful surroundings provided a relaxing atmosphere after a day of sightseeing. Overall, I highly recommend the Holiday Inn Express Cambridge for its excellent service, comfortable accommodations, and thoughtful amenities.

Starting with their location, its quite far from Cambridge Station. From Cambridge Station to hotel: by walk is around 22 mins, by bus is 19-22 mins (£2.80 Adult). From Cambridge City Centre to hotel: by walk is around 27 mins, by bus is 15-19 mins (£1.50 Adult - Elizabeth Way Stop, £1.80 Adult - Newmarket Road stop) Their sevices are ok, friendly and respectful. But no smile, as in poker face. Cleanliness is on point. Absolutely clean and spotless. Very comfortable. As for amenities, they provide all-in-one wash which is bodywash + shampoo in one container fixed firmly on the wall. No bar soap.

I had an absolutely remarkable experience. From the moment I stepped into the elegant lobby, I was greeted by warm smiles and a genuine sense of hospitality that lasted throughout my entire stay. The ambiance was nothing short of enchanting. The tastefully designed interiors exuded a sense of sophistication and tranquility, creating the perfect atmosphere for relaxation. My room was spacious and was meticulously clean and beautifully appointed. The comfortable bed and luxurious amenities ensured a blissful night's sleep. One aspect that truly set this aparthotel apart was its exceptional staff. Every interaction was met with impeccable service and attention to detail. Furthermore, the aparthotel's facilities were top-notch. The well-equipped gym offered a range of rejuvenating activities, allowing me to unwind and indulge in self-care. In conclusion, my stay was nothing short of extraordinary. Impeccable service, breathtaking surroundings, and attention to detail made it an unforgettable experience. I would highly recommend this aparthotel to anyone seeking a truly exceptional stay in Cambridge.

Easily connected by the public transport. Convenient stores just steps from the lobby. Room facing the train station were sound proof!!

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

Travelodge wouldn’t have been a bad memory except for TRIP that made it a horrible one for me , I definitely sure this would be my last dealing with them. Here is my ordeal with Travelodge and TRIP.com, on arriving the hotel I discovered the hotel has no air conditioning and it was terribly hot in London, I immediately notified the hotel of my intention to check out which they agreed to and are willing to give me a refund , unfortunately the TRIP customer service kept going round and round with the situation inorder for them to make me finish my stay at the hotel even with the fact that I complained it wasn’t comfortable, to be honest the hotel did their best to ensure I get my refund but trip messed everything up, there was practically nothing they didn’t do to make sure I didn’t check out even when someone from the hotel spoke with them about their willingness to give me a refund this is the hotel Ass. Manager ( Mrs Gosia) . I had a very terrible experience with trip and it is definitely going to be my last . I couldn’t sleep most of the night because of the terrible heat at night thanks to trip. 😞