Chen Cristina
December 26, 2024
Quick check-in Even quicker check-out. Central location, close to the Intermodal bus stop. Very convenient.
The double room had 2 single beds attached and not 1 double bed.
It was not possible to use the shower due to the lack of hot water. There was no hair dryer in the bathroom (not that it was needed because there was no hot water). I was sent to the spa to take a shower, but the shower water was cold. So no shower.
The receptionist guaranteed that the spa (opening at 12) would be serviced when it opens and they would fix the water. So we booked the spa to be able to access the hot water. €15 per person, good price, the spa is not big but well served.
When we arrived at the spa the water was cold lukewarm, we waited until 12 for nothing. A total waste of time and in the end we were unable to wash ourselves, we left in 15 minutes. The receptionist was kind, she reimbursed the spa for the inconvenience, it was not her fault for the breakdown, but it was not our best stay.
I hope to receive at least a partial refund, for the following problem, because you cannot take a cold shower while traveling in December, and you cannot not wash yourself during a 2-week trip.
If it were not for the aforementioned breakdown, the accommodation would have been much more pleasant. The city is deserted in December and one of the few attractions are the hotel services.
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