Meliá Calviá Beach

ZERO STARS for the price of a 4-star hotel! Elevators broken for days. Impossible to get a lounger at the pool or on the beach because they leave towels and leave. Inefficient, unfriendly staff... even a half-hour wait for a cappuccino in THE LEVEL lounge. Two-star rooms, tiny bathroom with no window and a broken air vent. Access to the half-board dinner after more than forty minutes of queuing, only to have to settle for poorly stored and dried-out products. On August 16th, there was no electricity all day, with the lack of basic necessities. After reporting all these problems, no one bothered to fix even a single one of them. A nightmare vacation. I would like to point out that the elevator is still broken as of today, August 17th. On August 16th, even though the hotel wrote that the fault was due to external problems, they didn't provide an explanation. A technician was a must, given the many hours without electricity. They left us in the dark until 4 a.m., without the main services and without emergency lights or illuminated emergency routes, no water, no air conditioning, no everything! No one bothered to provide information to the guests. They wrote that they were always present, but beyond giving a candle to the older guests, they didn't... they didn't even bother to accompany those with strollers or suitcases, or elderly people who couldn't climb the stairs. We, the other hotel guests, helped each other. Everything was documented with photos and videos.