Family-friendly Hotels in Calella

OMG I saw these negative reviews few days before my holiday and I tried changing hotels but it was too late, I was prepared for the worst but to my greatest surprise I was wowed positively! Went from london with 3 kids and we had an amazing time! The front pool by the entrance looked more busy than the other one , the food was amazing , lots of variety , the staff were nice and helpful , rooms cleaned daily , slept in 507 and I didn’t hear noises from Next rooms like other reviews , it was amazing ! Daily entertainment downstairs , supermarket nearby , beach walking distance , McDonald’s Burger King walking distance ! This hotel doesn’t deserve all the negative comments sincerely !

We have visited this hotel several times now and as always found it to be very welcoming, very comfortable, in a great location & very good value for money. The facilities included are also very good. Every thing is so accessible, the Town ,the beach, the local buses, the tourist train, the train station & taxis all of which are reasonable, which makes it very easy to venture out & about if you wish to which we do & enjoy. We also never have a problem with the food as there is always something that we like whenever we visit the restaurant. We also noticed & chatted to several return guests from previous visits as well, which was nice as this speaks highly in itself of the hotel & staff. The staff in all areas of the hotel are extremely friendly, polite & helpful & help to make our stay very special. Those wanting an early morning coffee La Riera opposite the hotel opens at 6.00am and do a wonderful cafe con leche & it is also very friendly, or pack a travel kettle as I do. I often venture there when I am out for an early morning stroll to watch the beautiful sunrise down on the beach. We always visit for the Minerva Festival & my husbands birthday and it is very special to us. So much so that we have already booked for next year and cannot wait to return to our home from home, Many thanks again to everyone at the Amaika for yet another lovely holiday, cuidate y nos vemos pronto.

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.