Cairo Qasr El Nil Hotels

Security was strict, Hilton quality was guaranteed, breakfast was plentiful, and there were specially made drinks and snacks. The bed was 1.5 meters wide, and the facilities were very new. The Middle Eastern food on the basement floor was recommended.

The room was new and clean, the service was excellent, the location was very good, not far from the museum and the train station. The breakfast was delicious.

Hotel location is great, breakfast is good, room is nice. However, there are some issues. The rooms have no openable windows, there is always a strong smell of air freshener which can’t be vented. Services are generally good, but there are some girls in the canteen pressurising for reviews after some average service while others silently work hard doing the services. 4 of us tried to play cards in the open area beside the pool as the room is stuffed with air freshener smells, but unfortunately we were asked to leave and do it in our own room. It ruined our experience a bit after otherwise a nice stay.

It was good experience stay near the Nile river. Recommend the nile view room. Bars and restaurants were nice and good prices. Thank u all staff :)

The room was clean and tidy. Breakfast was delivered to the room for $3. It was a little noisy facing the street, but it didn't affect people with good sleep. The old house had a sense of age and I liked it very much. It was close to the museum and the Nile Bridge.

The location is really central, right opposite the Egypt Museum and can be found easily on Uber. The best thing about this hotel is definitely the hospitality of the owners who were always willing to help and chat with us about what we needed or where we wanted to go. Very appreciative of them for that! The room is comfortable enough with working AC and good size bathroom, but be prepared for the noise of traffic from outside as it’s close to a main road. Wifi also didn’t connect well in our room but maybe better for others. Breakfast is simple and more Egyptian/Arabic in style with pita, falafel, cheese and eggs + juice box.

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

كانت إقامتي في فندق سوفت هوتيل تجربة رائعة بكل المقاييس. الكادر هنا متميز للغاية، يقدمون خدمة احترافية وودية تجعلك تشعر وكأنك في بيتك. أخص بالذكر السيد محمود، الذي كان مثالاً للترحيب والاهتمام بكل التفاصيل، وساعدني كثيراً خلال فترة إقامتي بابتسامته وروحه الطيبة. أنصح الجميع وبشدة بالاقامة في هذا الفندق المميز إذا كنتم تبحثون عن الراحة، والخدمة الممتازة، والأجواء الهادئة. شكراً لكم على كل شيء! My stay at Soft Hotel was wonderful in every way. The staff here are exceptional, providing professional and friendly service that makes you feel right at home. I especially want to thank Mr. Mahmoud, who was the epitome of hospitality and attentiveness, helping me throughout my stay with his warm smile and kind spirit. I highly recommend everyone to stay at this outstanding hotel if you’re looking for comfort, excellent service, and a peaceful atmosphere. Thank you all for everything!

I stayed in the dorm which comes with an en-suite bathroom, A/C, comfy beds, bedside light & power socket. The hostel is very clean and I absolutely loved their roof top terrace. Huge shout out to their staff, super friendly, helpful and professional

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.