Park Plaza Hotel

Where do I begin… pictures online do not match what the actual room is. First you’re greeted with the most dangerous elevator I’ve ever been in, there is no door that closes to stop you from injuring yourself. Once you get to the lobby, the people are very friendly and willing to assist. Once entered our assigned room, we first noticed that the room was very dirty. There were no towels at all and there were no windows. The doors led onto a patio onto the main road. The doors did not close properly and that meant that a huge amount of noise was coming in. The amenities state WiFi. But it’s not reachable in the room and when you finally get a signal, it struggles to connect with the speed. The linen was stained on the bed with god knows what. The bathroom was not clean at all. Let my pictures do the talking here. Breakfast was simple. But there are lots of flys in the canteen as well as a man who constantly smokes. There is no window in the canteen so the smoke from cigarettes is quite nauseating. The room is not cleaned daily. There is no towel change. There are no toiletries given daily like simple soap and shampoo or toilet paper. You have to request this. I had to request for them to come and clean our room. The floors are so dirty that we ended up using one of the towels on the floor to stop our feet getting dirty. Overall, not a good experience. Yes, the staff are friendly but it doesn’t help with the issues of the stay. The images are very deceiving to what you actually get in the hotel. I won’t be staying here again anytime soon. Sorry for the bad review but it’s an honest review