Hotels near Sunlover Reef Cruises, Cairns

Good location, and only a short walk from shops, bars, restaurants and the reef cruise terminal. Large rooms with all things you would need for a short stay although the room we stayed in was dated. I believe there is a room modernisation programme on the go. Quite noisy at night, not sure if it was coming from the hotel bar area on floor 3 or from a nearby establishment. Our room was on floor 10 and even with the balcony door closed it still kept us awake. Staff were pleasant and helpful and rooms serviced daily. We booked this hotel in July 2022 with breakfast included. It came as a surprise to us when we took breakfast on the first day that we only had limited choice from the menu. All other items including larger breakfast items, juice and coffee were charged extra. Due to time limitations on the first day we left it till later to complain. Reception explained that there had been a change of management and had discontinued the buffet breakfast in favour of an al a carte one. They phoned the restaurant and authorised full breakfast free of charge for us. As we had paid cash for extras the previous day, this was now lost. We always check booking.com and trip advisor reviews before making reservations. My advice would be to ignore those prior to July 2022 and especially ones that mention breakfast.

The personnel is helpful and friendly. The location is perfect and the bar/club is always busy. You can eat, drink and party all at the same place. The air conditioning in the rooms was a bit too strong, and there is no controller to modify it. It's a centralised system. The bed has to be done by yourself when arriving. Finding it done would be appreciated. A shelf and individual light in the bed would be really useful. The building is very big and has enough room in the common areas and kitchen (which is busy at any time). Services are fine overall.

Crystalbrook Bailey was my stopover hotel so I wasn't expecting anything flash etc however when I arrived I was pleasantly surprised how beautiful and modern this hotel is. Such a change to a lot of the older Cairns hotels. I felt like I was in a hotel in Melbourne! Check in was a breeze and staff were lovely, I was in my room in no time at all. There is alot of stunning modern artworks all throughout the building, very cool to find as you make your way to your floor. The room was beautiful and sufficient for a one nights stay, I could have easily stayed for longer! The location is great, in the city and close to the esplanade. I would definitely stay here again!

This is definitely a place that is orientated more towards families rather than couples. What was good was the friendly staff throughout the resort, the food and beverage service and the convenient underground parking. Stayed in a deluxe king room on the fifth floor overlooking Cairns city which appears to have been recently upgraded. Room smelt damp on entry and after the first shower it was evident why. It is hard to believe that someone designed the shower so that water flowed directly onto the floor and out into the living area even when you had the least amount of water flow possible. Wee bit of a design flaw I would suggest. Also, when booking a King size bed it would be a good idea to ask guests if they want a second bed in the room along with connecting rooms. I personally have no wish to have connecting rooms unless I am staying as a family. This door along with the front door were not particularly well sealed and you could here plenty of noise from outside and next door. The balcony is marketed as being intimate in yet has one chair and being a connecting room has nothing between you and your neighbours balcony. Hardly intimate. Based on the reviews I am sure this place is perfect for families however, there are better choices for couples elsewhere in Cairns.

I left another local hostel after one night as it was just too noisy - I wanted a place for a good rest so that I could really enjoy all the amazing day trips nearby. This place did just that! I booked a single occupancy room (shared bathroom) on the day and stayed for 4 nights - great value for money and really did the job - I had a perfect rest here. Other guests were of all ages and were friendly. The hostel was very quiet at night and put on some optional entertainment (I chose not to partake and it didn’t disturb me at all). The pool area is small but great! Big kitchen area to cook in and store food. The staff were great at helping me book day trips and the location is fantastic for these (I did the Great Barrier Reef, karunda skyrail and daintree trip from here and the location was perfect). I would definitely stay again!

Warm reception and clean room The warm cookies at the reception was a nice surprise. Room with balcony overlooking the sea and swimming pool was nice. The cafe has decent variety of food with a lot of other options available close by as well. The fish pond lights up at night to give a nice visual treat after dark.

After hearing our angry complaints, the Japanese guy at the front desk helped us adjust the room and transferred to the room that matched the photo of our order. Although the area of ​​the room did not reach the 39 square meters described on Ctrip's website, and there was no exhaust fan, it was very ventilated. The air is very good and the view is beautiful. It’s not mainly the aisle balcony. When we left the store, the attitude of the old gentleman at the front desk was also very good, but the attitude of the female staff was extremely bad.

We were a family with kids 3 and 7. We booked a triple room but got given a quad which was nice. It was a heat wave, but the aircon was super cold. The room and common areas were clean and inviting. The pool was a great escape from the heat. It was easy to walk into town and the Cairns Central Mall was across the road. I need to come again by myself and will be booking here again.

My partner and I stayed at sunshine tower for 5 nights and it was an enjoyable stay. I want to start by saying the girls on reception were all very friendly and welcoming, they were happy to have a chat anytime and also recommended places to visit and see. Shout out to Phoebe she was lovely! The property is a little be further out of the main ***** but only a 10-15 minute walk or you can jump on one of the Beam scooters that are outside. The outside of the property is tired looking and could do with an update but the rooms are renovated and lovely. Tiled floors, updated furniture and great sizes. The kitchenette was lovely to have even though we didn’t really use it. There is no oven or stove up so keep this in mind when booking. The bathroom was a tad small but worked and the shower was great! We were in room 702 which had a lovely view towards the beach but note that this level also houses the electrical stuff so it is a little loud when you are trying to sleep. The tv was a smart tv but could never connect to the wifi so I would recommend them to update to have modems on each level. The outdoor pool and sauna were okay, only used it once and unfortunately the texture of the spa and pool was very rough on the skin so couldn’t stay in there long. BBQs are available for use but we didn’t use these. No housekeeping (I knew about this before booking) however the girls at reception were more than happy to provide more toilet paper/towels/tea/coffee etc with no extra cost. Overall it’s a great property and worth the visit for stays under a week!

Pleasant motel with nice extra touches. Comfortable beds with cotton sheets and throws if needed. Efficient aircon and plenty of space in the apartment. Kitchenette was very useful and there are excellent takeaways nearby. I expect the parking can be tight, but we didn’t have a car so not an issue for us. We used the pool, which was a reasonable size, very clean and comfortable temperature. Very clean apartment, kitchenette had been refurbished more recently than the bathroom which was looking a little tired, but plenty of hot water and pressure was good. Wifi was excellent and staff efficient and helpful. We arrived early from the airport and they stored our bags until check in time. We found it good value for money.