hakunaxin
October 10, 2024
The location is very good, near Lotte World. The room is large and the price is relatively high, but many problems are unacceptable.
1/ The washing machine was not cleaned, and there was a lot of foam when I checked in, which made me feel that the hygiene was not very good.
2/ The service was very bad, and I couldn't contact the hotel staff at all. The application app they provided could not be downloaded and used with a Google account in China. I had to find and operate it myself throughout the process. If I was a little stupid in any link, I would collapse in Korea.
3/ After checking out, I received a message asking me to compensate for the broken glass table, but the funny thing was that because there was no extra charging plug, we had been using the kitchen plug for two days of stay, and no personal belongings were brought into the glass table in the room, and because of the breakage, I was asked to compensate nearly 120,000 won, which was simply blackmail.
I usually only give good reviews. If the room is very bad, I will not comment, but I didn't expect that I would be blackmailed. It's too funny. I suggest everyone to check in with caution. Be sure to take videos and all details before and after check-in.
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