MINAKO
March 31, 2025
I chose this hotel because I wanted to stay in Seomyeon, which is convenient for shopping and eating. It was right in the middle of the downtown area, so it was very convenient, and the room was clean.
I may have been a little too optimistic based on the online reviews and photos, but I liked the family room, which was spacious enough for my family of three, so I booked it, but I was given a room different from the one I reserved, probably because I checked in late at night.
There were three beds, but the separate toilet and bathroom only had one glass door, so one of them was always visible, which was unpleasant. (It would be bad if bugs came out, steam came out, or there was a smell.) The glass door was broken and not repaired, so there was only one instead of the usual two.
I thought that this was not the case, so in the morning I asked the front desk woman, who was different from the man from last night, to change the room. Although we couldn't understand each other's language very well, we managed to get a room with a door, even though it was not the room I had reserved and it was a lower grade.
I'm grateful to the lady at the front desk, but I'm not happy that I was given a different room than the one I paid for, and then the next day I was given a lower-grade room. But I'll let it slide because the lady at the front desk tried her best.
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