Governors Lodge Resort Hotel

Overpriced. The continental breakfast was minimal, and despite being on a subtropical island, I have yet to see a single item of fresh fruit. The only eggs are scrambled...grey and made.from powdered eggs. The rooms are fine. Reservations are Non-responsive to emails.

The beds were comfortable. Baileys restuarant was excellent, however it's only open in the evenings. There's a nice cafe at Reception with good coffee and a cold alchoholic drinks. We found it uncomfortable not having wifi available in the rooms. You can only get wifi in the public areas, and you can't pay to have wifi in the cabins. Some of the fly screens were torn. The staff asked us to carry our own luggage. My husband is vision impaired, and our friend has mobility issues. I had to help both of them take their luggage up to their cabins, which involved a small flight of stairs. The bus driver that collects the luggage at the hotel to take us back to the airport expects people to take the luggage to them which involved taking the suitcases from the outside waiting bay down a kerb so we can hand the luggage to them. I asked for a toastie at the Boatshed for breakfast, and they said they couldn't make it. I was asked to purchase a continental breakfast if I wanted toast with spreads. There are no toasters in the cabins. Not the most comfortable place to stay in. I would shop around if I was looking at going to Norfolk Island. I filled in the feedback form in the cabin, and I never received an acklowledgement or thank you from Governers Lodge. I wouldn't know if the feedback was passed on the the decision makers.

Hotel staff were helpful and friendly. This hotel is suitable for a leisurely long stay.

Rooms starting to show their age. No shelf space in the bathroom and very little space around the basin. Pillows too soft. Sofa beds do not make comfortable couches in a "deluxe suite" No toasters in the rooms and the excuse for this is not acceptable. Restaurant at the Governors is overrated. Breakfast in the dining space is very good but the staff are all young backpackers who would rather be somewhere else. If location is of paramount importance this is a go-to destination, otherwise, assess your options ....

We highly recommend the all inclusive stay here which for us included a stay in a deluxe unit, a motor vehicle for the whole stay and all meals. The accommodation was extremely spacious with a large secluded porch. There is a 2 person spa in the bathroom but at the time of our visit the island was on water shortage so not used. The staff are awesome in the performance of there duties a special shout out to Fabian,Hannah and Sean. The vehicle was good but it needed a service and did not work fully. The location is near to burnt pine (the shopping centre) and not too far from the airport. Highly recommend this place to all

A great place to stay - every facility you could want as a base to explore Norfolk Island Set in pleasant gardens , each separate cabin is well set up with TV iron , ironing board lounge and small kitchen. There is a bar, a coffee shop and dinning room. Staff are friendly and professional.