M24, Bukit Katil, Bukit Katil, Melaka, 75450, MalaysiaView Hotel Details
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Bayou Lagoon Park Resort Guest Reviews
4.1/5
Very Good
410 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.0
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All reviews(410)
Positive reviews(375)
Reviews with photos/video(168)
Awesome stay(92)
Perfect for kids(30)
Large rooms(13)
Great value for money(10)
TV was average(9)
Has facilities for children(7)
Loved the view(7)
Great swimming pool(6)
Negative reviews(35)
FlyHigh91
Studio
Stayed in Nov 2024
Solo travelers
8 review
3.5/5
Posted on Dec 10, 2024
Check in by indian Ladies duty manager
,giving room
A-3!9 everything ok but the lighting too orange/yellow!!
The orange/ yellow lights in my room cause depression and stress.
The TOILET have 1 ceiling light with yellow light
Until I can fell uncomfortable to clean my body there.
The bed look too old until the metal come out hurt me, need change!
The building too silent, corridor look messy and bit unclean.
However the hotel ok to stay with family or anybody😁👌
6/20
Response from Property: We appreciate you taking the time to share your thoughts. We apologize for any inconvenience you faced during your stay. Your feedback helps us enhance our guest experience, and we hope to welcome you back for a more enjoyable visit. From, The Management of Bayou Lagoon Park Resort
ShidaCM
Studio
Stayed in Dec 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 23, 2025
Old but well maintained 👍. Suitable for families to have fun together. Rooms are big & spacious.
Darina Gani
Two Bedroom Apartment
Stayed in Nov 2024
Family
13 review
5.0/5
Outstanding
Posted on Dec 22, 2024
Great resort! I booked a two suites and one 2 bedrooms apartment for family trip. It was neat, nice decor, and very spacious. Friendly hotel staff. They were also very helpful and accommodating 👍
Response from Property: Thank you for taking the time to leave such a positive review! We’re delighted to know that you enjoyed your time at our resort. We hope to welcome you back for another wonderful stay soon! From, The Management of Bayou Lagoon Park Resort
daiezainal
Two Bedroom Apartment
Stayed in Nov 2024
Family
10 review
3.5/5
Posted on Dec 29, 2024
Suitable for family with kids .Nice amusement and water park just well well for kids .
Response from Property: Thank you for your wonderful feedback! We’re so pleased to hear that you had a great experience at our resort. We appreciate your support and look forward to welcoming you back in the future! From, The Management of Bayou Lagoon Park Resort
Guest User
Three Bedroom Apartment
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 14, 2024
Firstly, I was a bit disappointed with this booking through trip.com. Previous bookings always came with complimentary passes to the waterpark. For this booking, it was not indicated clearly that it was excluded. *********** advertised this listing as giving a huge discount when in actual fact, you’re just getting a measly discount considering the waterpark tickets were not included. I learn through the hotel website that waterpark tickets are packaged together with breakfast. So inflexible. But I think the free 3D museum tickets alleviates part of the unhappiness as my kids really enjoyed that.
Response from Property: We appreciate you taking the time to share your thoughts. We apologize for any inconvenience you faced during your stay. Your feedback helps us enhance our guest experience, and we hope to welcome you back for a more enjoyable visit. From, The Management of Bayou Lagoon Park Resort
Husnima
Two Bedroom Apartment
Stayed in Oct 2024
Family
1 review
3.5/5
Posted on Nov 4, 2024
Our last minute booking. We thought that the waterpark tickets included. We have to pay more and thats a big turn off. The room was ok but can put more effort on the lighting. They must improve more on the cleaning because the corridor looks like never been swept for days. The sink inside the room also have mold all around and at the waste trap.
6/9
Response from Property: Thank you for your review. We’re sorry to hear that your stay was not as expected. We take your concerns seriously and will work diligently to address them. We hope to have the chance to improve your experience in the future. From, The Management of Bayou Lagoon Park Resort
Pui Fun
Two Bedroom Apartment
Stayed in Aug 2024
Business travelers
1 review
2.7/5
Posted on Sep 25, 2024
It's unbelievable that there are such hotel around in this city. I doubted how 4 stars being rated for this place.
- Wi-fi only available at the lobby (are we in the Zaman of Tarzan?)
- Poor lighting in the hall and rooms (literally like a ******* house)
- Hot water not working
- The shower need to turn how many knobs then can turn on
Response from Property: Thank you for your feedback. We’re sorry to hear that your experience was not satisfactory. We value your input and will work on the areas you mentioned. We hope to provide you with a better experience in the future. From, The Management of Bayou Lagoon Park Resort
Anonymous User
Studio
Stayed in Oct 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on Nov 23, 2024
Everything just perfect 👍🏻👍🏻👍🏻👍🏻 very satisfied 👍🏻👍🏻
Response from Property: We appreciate you taking the time to share your positive experience! It’s wonderful to know that you had a great time at our resort. We can’t wait to host you again for another memorable visit! From, The Management of Bayou Lagoon Park Resort
Guest User
Studio
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 25, 2024
thats hotel so beautiful n peacefull...
Response from Property: Thank you for your wonderful feedback! We’re so pleased to hear that you had a great experience at our resort. We appreciate your support and look forward to welcoming you back in the future! From, The Management of Bayou Lagoon Park Resort
FAIZAL HADI 92
Two Bedroom Apartment
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 28, 2024
everything was good.
Response from Property: We’re thrilled to receive your positive review! It’s great to know that you enjoyed your stay and our services. We can’t wait to have you back for another amazing experience! From, The Management of Bayou Lagoon Park Resort
NORHAMIZAH BINTI
Two Bedroom Apartment
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Jan 1, 2025
Everything good
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Your feedback motivates our team to continue providing excellent service. We look forward to welcoming you back soon! From, The Management of Bayou Lagoon Park Resort
Meline07
Studio
Stayed in Jun 2024
Family
4 review
3.5/5
Posted on Jul 17, 2024
Boleh laa buat anak happy main slides di waterpark. Buffet breakfast pun ok, not bad. Dpt free tix masuk 3D museum art. Wa are happyy!
Response from Property: We’re so grateful for your kind feedback! It’s fantastic to hear that you had a great time at our resort. We look forward to hosting you again for another exceptional experience! From, The Management of Bayou Lagoon Park Resort
applesweet27
Studio
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 11, 2024
My second time visiting here and it was superb
Response from Property: Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Your feedback motivates our team to continue providing excellent service. We look forward to welcoming you back soon! From, The Management of Bayou Lagoon Park Resort
Guest User
Studio
Stayed in Dec 2024
Couples
1 review
3.2/5
Posted on Jan 2, 2025
Overall service and facilities are satisfactory. However, the 3-D magic centre wasn't open despite being told it's open during public holidays ie 1/1/25.
Response from Property: Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Your comments are valuable to us, and we will use them to improve our services. We hope to have the opportunity to serve you better in the future. From, The Management of Bayou Lagoon Park Resort
Guest User
Studio
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 8, 2024
Was ok .. friendly staff and all .. the day I go was have event so the kitchen they closed, so I can’t order food when I needed .. other then that yup I can recommend this place
Response from Property: Thank you for your review. We’re sorry to hear that your stay was not as expected. We take your concerns seriously and will work diligently to address them. We hope to have the chance to improve your experience in the future. From, The Management of Bayou Lagoon Park Resort