Guest User
October 17, 2022
There was no pre-paid breakfast, no staff, rudeness, guests were left hungry. They were rude when writing in the complaints book. Breakfast was scheduled for 7 am, at 7:20 the tourists were already sitting. No staff showed up, we went to look for them, wake them up and ask for breakfast. Only one person with a manager's badge woke up, he was rude, sarcastic and said that he was not obliged to do anything. Then they brought a plate with cold bread, cold pancakes and cold croutons. And after that we waited for cups and tea for 30 minutes, there was no sugar, no napkins, no cutlery, no plates. The guests left without waiting.
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