Greenfield Hotel Golf & Spa Superior

Hotel General: The hotel lacks clearly defined, comfortable, and atmospheric areas. The bar area, in particular, is uninviting in design. The direct passage from reception to the restaurant runs right between the bar counter and the seating areas, making it difficult to create a calm and pleasant atmosphere. Furthermore, the lighting is far too bright overall, destroying the cozy atmosphere. Warmer, dimmed lighting and clearer spatial separation of the areas could significantly contribute to the feel-good atmosphere. Dining: The bright lighting and closely spaced tables make the restaurant feel rather uncomfortable. More atmospheric lighting and a more spacious table layout would contribute to the atmosphere and the guests' well-being. The buffet is not visually appealing, and the food unfortunately falls short of expectations in terms of taste. A more attractive arrangement of the dishes and more attention to detail would make a big difference here. Furthermore, the placement of certain dishes seems illogical – for example, liver paste is placed right next to yogurt and cereal at breakfast. A clearer and more sensible arrangement would be desirable. The selection of main courses is also not always harmonious. Typical side dishes that one would expect to accompany certain dishes – such as red cabbage and dumplings with duck legs – are missing, which detracts from the culinary experience. Better coordination of the dishes could significantly enhance the offerings. SPA area: The entire spa area lacks pleasant views. The sauna windows are covered in film, obscuring any view of the outdoors. Even from the outdoor pool, there is hardly any appealing view. A few strategically placed trees and shrubs could greatly contribute to the atmosphere and create a more pleasant ambiance. Furthermore, the bar in the wellness area feels rather functional, reminiscent of a cafeteria rather than a place of relaxation. A cozier design and a more atmospheric layout could significantly enhance the feeling of well-being. Overall, there is a lack of an inviting atmosphere, which is essential for true wellness. Service: The service in the hotel generally serves its purpose, but seems more functional than warm. The employees are not unfriendly, but there is a noticeable lack of a guest-oriented and approachable attitude. A warm greeting, a smile, or a small gesture can go a long way toward making guests feel welcome and appreciated. Unfortunately, the current impression is that service is limited to the essentials, without any particular commitment or interest in the guests. This lacks the feeling of being truly perceived as a guest, which makes the stay less pleasant. All in all,