Hotel Facon Grande

Based on the hotel's location and the reviews we read here, we booked a triple room. The room was a good size, with a good closet, an excellent location, and some very attentive staff. The main negative point seemed to be the central heating, which was unstable. But the bathroom was the problem, the water from the bathtub/shower was coming up through the drain, flooding the bathroom, and there was a leak in the wall that led to the bedroom, which had recently been painted but was full of bubbles. In the early hours of our departure, the bathroom sink collapsed, luckily not injuring anyone in the bathroom. I immediately notified the person at the reception desk, who gave us no support and charged us an abusive amount for the "loss", which was partly caused by the hotel's responsibility. I argued that the cost should be split, at least, but "the administrator said that's the amount". We had to be at the airport in less than an hour, so I paid. I sent a message to the hotel later, no word, no apology, nothing. Neglect. I will return to Buenos Aires (it was my 4th trip to the city), but never Facon again.

Hotel with an excellent location! In the Microcentro, close to several tourist attractions, where you can do everything on foot. Many stores and businesses in the area. Easy access to other neighborhoods. The service was excellent! The bathroom in the room was old. There was a leak in the toilet, but nothing that bothered me. Comfortable room! The breakfast scheme works, but I didn't like it very much. You order from a distance and they serve you. For me, who doesn't speak Spanish, communication was a bit difficult on the first day. Overall, I recommend it!

Listagem os pontos negativos da minha estadia de 1 dia no hotel: - isolamento acústico do quarto é terrível. Conseguia ouvir o meu vizinha da frente, o do lado e até outros hóspedes que estavam hospedados do outro a mais de 4 quartos de distância. - no café da manhã (que é um dos melhores que eu vi durante a minha de viagem de 7 dias pela Argentina/Uruguai, você não pode simplesmente se servir. Toda a comida fica atrás de um balcão e uma pessoa lhe entrega tudo o que você quiser. Com isso, as vezes há filas e, se você não fala espanhol, pode ser meio difícil. - ar condicionado não esfria. Quem controla o ar condicionado é a temperatura é o pessoal do hotel. Apesar de ligar e reclamar 2x na portaria, o ar não gelou de forma satisfatório. É isso. Só não dei uma estrela porque a equipe do hotel foi muito agradável, em especial o Sr. Luciano.

Excelente atención muy buena predisposición e inmejorable servicio sin dudas volvería lo recomiendo, la ubicación es perfecta y la predisposición de sus empleados sería la mejor parte además de sus cómodas instalaciones

La habitación que nos tocó era chica, sencilla y la cama angosta. Se encuentra muy bien ubicado, en el microcentro de Caba, a dos cuadras de calle Florida y de Galerías Pacifico. La atención muy buena y el desayuno también, no era autoservicio. Cuenta con restaurant que ofrece menúes a buenos precios

Ar condicionado não funciona. Funcionários não quiseram falar a respeito, simplesmente negando o problema. O quarto pequeno subiu rapidamente a temperatura com duas pessoas. O telefone p falar com a Recepcao também não funcionou. Barulho grande de máquinas nas proximidades da janela do quarto.