1828 Smart Hotel Boutique

We spent two nights in the hotel and were pleased with our choice. The breakfast and afternoon snacks were decent and the staff were very friendly and helpful. Very good English spoke too. The room was a decent size and clean and tidy. The bed was huge and comfortable too. Would definitely recommend to anyone for a trip to BA

I've thought a lot about our experience and this review. We stayed 5 nights (4 and 1) and we had a good experience. This is an expensive property and I didn't feel the price matched the product. Breakfast - good selection of cold items, toast, you can order freshly prepared eggs if you wish. The menu says there's a surcharge for cappuccino etc., why? Eating area is very small and it was busy on a few mornings. They have complimentary snacks late afternoon (not fancy), we had a welcome glass of wine on day of arrival and on other days you can buy a drink. There's a small outdoor pool and patio and guests did use it. Room is small for the price - we were on a 3 week trip, we could only have 1 suitcase left open. The bed was comfortable. Bathroom was spacious. Towels were ok. They don't provide kleenex/tissues. Our room on the first floor was in better condition than the one we had on the second floor which needed some TLC regarding paint and the drapes were dirty (or stained). The room facing the pool was more quiet than the one facing the street but the noise level was fine in both rooms. When I read the reviews I expected luxury ... you're basically on your own with bags (one afternoon we saw 2 ladies checking in asking about this), we used the stairs and some areas really need to be cleaned or painted, the front door is always locked and one evening we waited at least 5 minutes to be buzzed in (hubby was checking his watch).

I stayed at the 1828 Smart Hotel in the Palermo District in Buenos Aires last week. There were 4 of us staying in 2 rooms. The Hotel is beautiful. The staff is very kind and do a wonderful job cleaning the rooms. The hotel has only 14 rooms and you feel like you are in a little oasis in the middle of the city. They have a cute courtyard with a pool that is open 24/7 that is so peaceful. There are also many different places to eat that you can easily walk. I want to thank the ENTIRE STAFF at the 1828 Smart Hotel for making my stay wonderful. Everyone that works there makes sure you have all that you need to be comfortable. I want to also thank 2 people who went above and beyond to help me and my family when we were sick. Geronimo Aguilera was extremely helpful when we needed to rebook a Tour. He was so kind and helpful. Thank you for ALL YOU DID Geronimo. I really appreciate your help! You are a GREAT HOTEL MANAGER! I also want to thank Horaoo Orellano for all his help too. (I hope I spelled that correctly). We loved the HOTEL and location. I highly recommend staying at the 1828 Smart Hotel in Buenos Aires. You will not be disappointed at all.

Outstanding location in Palermo. The hotel has a lovely vibe, delicious breakfast, and offers personal service. We were a group of 4, and all of us found something special & memorable in our visit. We really enjoyed our stay and would highly recommend it!

My wife's jewelry was stolen from our room here. It was shortly before we checked out, and while the hotel checked video showing the housekeepers entered the room during that time, the management was unhelpful: refused to take any responsibility or even to question its staff. This obviously left us unhappy with the stay. Before that incident, I already was disappointed with (1) the location (not the nice part of Palermo), (2) the gym (no towels, tiny space, broken machines) and (3) the breakfast (limited options, not great).

We were very disappointed in this hotel - primarily because someone stole my jewelry while I was staying there. It happened on the last day, and I assume it was one of the maids or other staff members who had access to my room. They took three necklaces and five earrings from my travel jewelry case, which was all packed up because we were about to check out. The hotel management response was not helpful or particularly apologetic. I have traveled in cities around the world and this is the first time I have experienced a theft in my hotel room. It definitely left a bad impression. While the rooms are cute, I did not care much for the neighborhood surrounding the hotel. The street was dingy and dirty, located several blocks from the main action in Palermo Soho. The breakfast is decent, but the hotel pool is extremely tiny, as is the gym. There is generally just one person at the front desk, and it is difficult to get a lot of personalized assistance with things like restaurant recommendations and transportation advice. If I visit Buenos Aires again, I would choose instead to stay in one of the larger luxury hotels located in either Recoleta or Puerto Madera. I do not recommend the 1828 Smart Hotel.

There is little to add to all the previous reviews of this hotel, which praise it so highly. My wife and I checked in four times over a 16 day period, twice for single nights and then for two and three night stays. The location is great. Lots of restaurants, including dedicated gluten-free ones, and shops nearby. Just 20 to 25 minutes from Aeroparque Jorge Newbery. The rooms and bathrooms were clean and beds comfortable. The staff, including at the front desk and restaurant/bar were excellent. We used the treadmill in the small gym, but also ran in the early morning down the relatively quiet street on which the hotel is located. No problem leaving a suitcase behind between each of our stays. The outdoor pool was nice to both look at and cool off in. Breakfast was great and gluten-free toast was offered. With just 14 or so rooms, this hotel is charming and a delight.