Surfside on the Beach

Lovely apartment. Not super modern but perfect for our family. Comfortable and convenient

Beautiful place right next to beach and pools

- we were not informed that the apartment had limited aircon. Loungeroom aircon and main bedroom aircons could not be used at the same time. Two of the three bedrooms do not have aircon, with 3 children this was a nightmare with the heat and humidity - there were dead and live cockroaches, a cockroach egg sack in one of the single beds (photo proof) - the tiled surfaced in the kitchen area was greasy and slippery - dishes plates cups knives etc were not cleaned properly (we had to wash before use, some had excessive dust and hair on them, some were also wet) - the ensuite toilet had faecal remains in it - the floor in the toilet of main bathroom was sticky, so disgusting - the main bathroom shower was not clean and has mould (photo proof) - the fridge was not cold on arrival - no blackout blinds in the living area to early reduce the morning light/heat - surfaces were not cleaned properly or regularly. Food and water residue on dining table legs. Dust build up on bar chair legs, bedside tables and carpet - carpets not vacuumed properly. Infant crawler found multiple items to put in his mouth - fly screens doors are not secure. Unable to be locked and the screen itself was loose/holes etc. not safe for children - Apartment 23 is NOT a 4 star apartment! - the booking was made for 4 adults and 3 children; only the main bedroom had a double bed; the other bedrooms were made up as 4 singles. What 4 star rated resort would expect adults to sleep in single beds (unless requested)

Nice quiet and easy access to the beach.

Relaxing short break Very large well appointed unit. Plenty of storage. Quiet location right on the beach and extremely close to major shopping centre. Anita was very friendly and personally delivered a hairdryer to the apartment.

Pleasant, peaceful & relaxing. We stayed for 5 nights & the apartment was well appointed with everything we needed. It was spacious, airy & a relaxing atmosphere. I enjoyed morning swims at the nearest of the 3 pools. The temp was comfortably cool to do some short laps. The bed was a little firm but ok. Having an overhead fan really helped during the humid nights. We enjoy SBS TV series so needed the wifi connection which worked most of the time. The apartment was 2 bedroom averaging about $200p night so basically value for money. The key system was frustrating at times being required for the lift & entering/exiting the parking garage. made the mistake of trying to enter the central building & not the northern one as it was night & the entrances look similar. Some signage on the garage & the main apartment doors might help avoid this. we were not the 1st to end up trying to "break into" the wrong area. If you go to the top deck of your apartment you get some sea views. All in all it was a relaxing time& peaceful location to take a break. Sonia & Rob were friendly & helpful managers.