Maple Tree Budget Apartments

Absolutely avoid... there is no AC and warm water... rude staff, they close off solving the problem... we could move to an other room for full price, not the difference... not refund the room price. We needed to move to an other hotel in the middle of night.

We recently stayed at Mapple Tree Hotel and had a terrible experience due to a serious security and responsibility issue. On March 2, 2025, we entrusted our luggage to the hotel’s supposedly secure storage room after check-out. This area is locked and managed by the reception staff. However, when we returned to pick up our bags, they had disappeared—stolen from inside the hotel. The hotel does not have a proper system to track who leaves or picks up bags, making theft easy. Despite their staff controlling access to the luggage room, they claim they are not liable and they refused to assist in retrieving our belongings. Instead of acknowledging their failure, they told us we should have specifically asked for a separate "safe storage," which was never mentioned as an option when we left our bags. No hotel should offer a baggage storage service if they are not capable of keeping it secure. Their refusal to help after our belongings were stolen shows a complete disregard for customer security and satisfaction. If you value your belongings, do not trust this hotel with anything valuable. Better yet, avoid staying here altogether. There are many hotels that take security and customer service seriously—this is not one of them.

Shukra Ac not working