Redmayne House

Terrible! No sofa bed as promised, no cot, no linen for either. Front door lock broken, windows broken. Nothing was fixed despite numerous attempts. £1200 for a week for a 1 bed apartment and thoroughly disappointing. The only accurate part was the location which was as described. Even the parking you pay for is off site.

The first room we were given (Which was apparently an 'upgrade') was so noisy it sounded like cars and drunk people were actually in the room - even with industrial ear plugs. The floor was soaking wet when we arrived, the bathroom was not clean and floor tiles in the bathroom were loose with raised sharp edges. After the first disastrous night of zero sleep and both of us having to cancel work the next day (and not get paid) because we were so tired, we were moved to a room at the back of the house. It was definitely quieter but the mattress was ancient and completely broken so there was no chance of proper sleep for the following two nights. Also every apartment is equipped with automatic flood lights that come on if you dare step into the hallway at night - thus waking up anyone still sleeping and reducing any chance of getting back to sleep to zero. Absolute insanity... These aren't even safety lights (which come on separately, so goodness knows which bright spark thought these were a good idea. The final nail in the coffin was paying for the optional late checkout on the Sunday, only for it to be cancelled by the host at the last minute (less than an hours notice), meaning we had to cancel our lunch plans with friends - and despite my account being debited for the surcharge. I would thoroughly recommend against staying here.

Tv wasn’t working No information about wifi password - had to chase up and didn’t get response until the following day

This was a wonderful break away with my husband and 7 month old son. The property was clean, quiet and in an excellent location to explore Bristol. The property was beautiful and well equipped and the staff were on hand (even by email) to offer support if needed! I would gladly stay here again and would definitely recommend!

Was really great space and in a good location

Gaining entry with the app was fine. However the parking was at another building perhaps 200m away ( not ideal if its raining). Good location with a Waitrose/Sainsburys nearby for basics. Whilst the Appartment was nicely furnished it is compact. Had everything you might want including a washing maching, small dish washer etc. One gripe is that the lounge sofa was not at all comfortable. We had a twin bedded room again nicely furnished but 2 x 2 foot 6 inch beds are a bit too narrow for me. Compact bathroom with nice shower and nice soaps etc. No lift so travel light, not at all suitable for folks with mobility issues, steep staircase just to get to frontdoor. All in all a reasonable place to stay.