Mercure Bristol Grand Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bristol
Mercure Bristol Grand Hotel
Broad St, Bristol, BS1 2EL, United Kingdom
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Mercure Bristol Grand Hotel had an extensive makeover in 2017, giving the historic Grade 2 listed building a stylish and distinctive new look. The hotels rejuvenated interior draws inspiration from both the city independent art scene and the buildings rich historic past; creating a classic, yet contemporary, finish. Keepers Bar and Kitchen features solid wood and metal fittings and serves much-loved British meals using quality, locally sourced ingredients.Show More
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Amenities
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Conference room
All Amenities
Property Description
Mercure Bristol Grand Hotel had an extensive makeover in 2017, giving the historic Grade 2 listed building a stylish and distinctive new look. The hotels rejuvenated interior draws inspiration from both the city independent art scene and the buildings rich historic past; creating a classic, yet contemporary, finish. Keepers Bar and Kitchen features solid wood and metal fittings and serves much-loved British meals using quality, locally sourced ingredients.
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3.8/5
GoodGreat location and car parking is convenient.
All 43 Reviews
Surroundings
Airport: Bristol Airport
(15.8 km)
Train: Bristol Temple Meads Railway Station
(1.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
2
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Private toilet
Curtains
Check Availability
3
Compact Double Room
1 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Check Availability
5
Family Room
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
6
Standard Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
2
Standard Single Room
1 Single bed
Has window
Free Wi-Fi
Non-smoking
Tea bags
Private toilet
Connecting rooms
Curtains
Check Availability
4
Privilege Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
43 reviews
Verified Reviews- Cleanliness3.7
- Amenities3.5
- Location4.2
- Service3.9
Average for similar properties in Bristol
AI Summary
Guests praise the friendly, efficient staff and excellent central location near attractions and public transport. The breakfast is varied and well-stocked. Easy access to downtown and amenities is a plus.
WongKathy
February 6, 2025
The service is very good, very clean, and the environment is quiet; please note that some floors require stairs, so people with large luggage should pay attention. The cleaning is very good, I like it very much!
Original TextTranslation provided by Google
pmch.
February 3, 2025
ห้องค่อนข้างเล็ก ตั้งอยู่บนเนินลาดชัน เจ้าหน้าที่ให้บริการดี แต่มีข้อผิดพลาดตรงการลงระบบข้อมูลคีย์การ์ดเข้าห้อง ต้องเสียเวลาไปรอรีเซ็ทระบบ ระบบท่อน้ำในห้องอาบน้ำไหลลงช้ามาก น้ำท่วมห้องน้ำเป็นประจำ อาหารเช้าค่อนข้างโอเค
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BowenD
January 24, 2025
Lightning avoidance, lightning avoidance
This is definitely the worst and most lousy Mercure in the world, even worse than Ibis.
Most of the air conditioners and heaters in the hotel are broken, the facilities are old, and the lighting is dim.
The hotel team is extremely unprofessional, with a bad attitude and a negative attitude towards handling problems. One thing has to be said over and over again before it can be implemented. The sink inexplicably couldn't be turned on. I told the front desk twice but no one was sent to fix it. Ctrip had to communicate with the hotel to send someone. Others didn't have to pay a deposit, but they wanted my deposit, and the hotel couldn't give any reason. Housekeeping was even more unprofessional. The bedside and many other places were covered with thick dust before changing rooms. Tea bags and coffee were not replenished every day, towels were not given from time to time, and the sheets were not changed in five days.
My friend's accommodation experience was also very bad, especially bad. I really didn't expect this to be Mercure...
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Joshua Edward
January 22, 2025
The hotel is very conveniently located in central Bristol, making it a great base for exploring the city. The room itself was quite spacious, featuring a comfortable bed and a good shower.
However, one issue I encountered was the heating— it wasn’t working during my stay, and each room had been provided with a small electric heater instead. This wasn’t mentioned at any point prior to booking or even at check-in, which was disappointing. The heater provided was quite small for the size of the room, and if the weather had been any colder, it likely wouldn’t have been sufficient to keep the room warm.
Service at the front desk was also a bit slow. I tried calling reception multiple times using the in-room phone over the course of a few hours, but no one ever answered.
The hotel does offer amenity kits, which is a nice touch—especially as many hotels seem to have done away with them. However, the breakfast was a bit pricey for what was offered, which may not be the best value for money.
Overall, the location and room size were great, but the heating issue, slow service, and expensive breakfast could use improvement.
Guest User
January 22, 2025
房間昏暗沉々，毫無生氣，價格又死貴，太差勁了👎
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Rachata N.
January 7, 2025
Very well
RJS174
December 29, 2024
Good location and interesting collection of artwork in the hotel. Walls are a bit thin - kept awake by other guests. Checking in was also really slow even after we checked in online
Phoebe2024
November 24, 2024
very good expe
Services & Amenities
Most popular business facilities
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Taxi booking service
Bicycle rental
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £17.00 (approx. PHP 1,221.85) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Taxi booking service
Bicycle rental
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Translation tools available
Languages Spoken
English
Bulgarian
Chinese
French
Polish
Spanish
Food & Drink
Bar
Room service
Lobby bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
Elevator
No smoking in public areas
Smoking area
PA and sound system
Water purifier
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Clothes dryer
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:£16.50 (approx. PHP 1,185.92) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 1868
- Renovated: 2017
- Number of Rooms: 182
Mercure Bristol Grand Hotel had an extensive makeover in 2017, giving the historic Grade 2 listed building a stylish and distinctive new look. The hotels rejuvenated interior draws inspiration from both the city independent art scene and the buildings rich historic past; creating a classic, yet contemporary, finish. Keepers Bar and Kitchen features solid wood and metal fittings and serves much-loved British meals using quality, locally sourced ingredients.