Guest User
April 23, 2025
During the whole trip, I stayed at Four Points Sheraton in Sydney and Miramar in Gold Coast. This is the worst one, with the most expensive price, the smallest room and the worst experience.
1. After checking in, the welcome message on TV was not my name. The bed sheet was white at that time. The room was not cleaned at 3 o'clock the next day, resulting in no room service and even two bottles of water. There was room service on the third day, but the bed sheet was changed to brown. So was the bed sheet that the previous customer slept on the first day?
2. The order note required quiet and away from the elevator, and the front desk did it. Then I was given room 1016, which was close to the intersection behind the night construction. It made a "drip drip drip" sound or knocking sound all night, and you could even hear the construction workers talking.
3. To follow up, as a whole high-rise building, I really can't imagine that the hotel uses such poor exterior glass. It is single-layer and not hard private glass, and the sound is basically unblocked. When it is under construction at night, it feels like sleeping on the side of the road, and people downstairs can see clearly into the room.
4. Four Points Sheraton is also owned by Marriott. The hotel refrigerator and air conditioner are silent when running. This Westin is different. I can't sleep with the air conditioner on at night because of the loud noise. The refrigerator is also noisy, comparable to my 600L double-door refrigerator, and the power socket is hidden in the innermost part of the cabinet drawer.
5. The other thing is the blackout. As a five-star hotel, the curtains are not closed tightly. In addition, there is roadside construction, so it feels like sleeping on the roadside. I went to bed at 10 o'clock on the last day to catch a flight, but I didn't fall asleep until 2 o'clock.
The picture is at 8 o'clock in the morning
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