To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(136)
Positive reviews(36)
Reviews with photos/video(10)
Awesome stay(8)
Awesome rooms(7)
Easy to get around(5)
Awesome amenities(4)
Friendly staff(4)
Great location(3)
Guest User
Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Such yummy breakfast! Good location close to bus stop and train station. We had a nice view of the lock. Cosy Christmas vibes. Recommened!
JonesDiane
Two Double Room
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Had no problem booking in, staff were very helpful and welcomed us with a friendly professional manner and with a smile. Room and amenitiea were of a good standard. We slept comfortably and really well. Lovely surrounding with the lock around😊. Very happy!
JAMIE
Queen Room
Stayed in Apr 2024
Business travelers
53 review
3.7/5
Posted on May 28, 2024
Nice enough, Room was ok nothing special decent bed and decent bathroom. Breakfast was good had everything you needed. Hotel has Gym didn't use it.
Dattar
Queen Room
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2023
My room was upgraded and ready for me on arrival, it was very clean and there was also complementary water in my room.
The Holiday Inn staff were very accommodating and helpful in every way.
The breakfast was very fresh and served well with presentation.
I would book again with trip.com .
Dattar Singh
Guest User
Premium King Room With Canal View
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 6, 2024
The hotel was really accommodating and the balcony view was spectacular
Little Forest Studio Management
Two Double Room
Stayed in Apr 2024
Business travelers
15 review
4.5/5
Great
Posted on May 2, 2024
Not bad, but if the breakfast time could be extended to at least 10 am will be better ☺️
Guest User
Two Double Room
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jul 9, 2024
nice place near the kew gradient ,severs is also great
Lynsey
Two Double Room
Stayed in Aug 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 3, 2023
I like the location of this hotel, really friendly staff, would stay here again
Guest User
Queen Room
Stayed in Nov 2022
Business travelers
1 review
3.0/5
Posted on Dec 18, 2022
I was very disappointed that the WIFI didn't work throughout my whole stay I did tell them the issue they did move my room but the room they moved me too had no WiFi either. As a proffesional trader Internet connection is needed especially when they stated before the room was booked that they do provide working WiFi.
vallanco
Two Double Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Nov 27, 2024
all good
Anonymous User
Queen Room
Stayed in Sep 2022
Family
1 review
4.0/5
Very Good
Posted on Nov 16, 2022
Nice room and bathroom, convenient location. Breakfast buffet was nice with a adequate selection. It would have been nice to have herbal tea in the room.
Chan Tai Man
Queen Room
Stayed in Mar 2022
Solo travelers
11 review
4.5/5
Great
Posted on Jun 30, 2022
This hotel is good for the facility, which is good, especially the restaurant which is in the lobby, is very, delicious. But one thing is the location is not convenient that if you need to train station that you need to walk 10-15mins, and if you go to the London city centre approximately 45mins, so the tourism needs to focus on this point.
Deepertor
Standard Room
Stayed in Jun 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jul 29, 2023
Great Stay!
Zhouyoushijieye
Premium King Room With Canal View
Stayed in Nov 2024
Family
27 review
3.7/5
Posted on Jan 7, 2025
Downtown, convenient for travel and eating
Original TextTranslated by Google
6/8
Meiyouzhifuchenggong
Queen Room
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 12, 2024
It seems that some events have caused the prices to be very high, but the prices are the same everywhere, so there is nothing you can do about it. Overall it is still good, much better than the surrounding small shops!