Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 26, 2024|Deluxe Room
Guest UserCleanliness probably the best so far...
place safe and nearby to robinson.mall employess very professional ill recommend this hotel.
west town hotel price very cheap and affordable...
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Price per night from:€20
Posted onFeb 17, 2026|Medium Nest
aldwinjasperI have mixed feelings about our recent stay. On many fronts, this hotel hits the mark perfectly, but a significant issue with the room layout left our group feeling a bit frustrated.
The Positives
The Staff: Truly the highlight of the stay. Everyone we encountered was incredibly kind, professional, and helpful.
Value: Generally speaking, the prices are very reasonable for the level of service and the amenities provided.
The Issue: ”Unequal and Unfair” Room Sizes
We were a group of 8 people and booked 4 separate rooms (2 people per room). Despite paying the same rate, the room sizes were wildly inconsistent. Some of us had plenty of space, while others felt cramped in significantly smaller quarters.
When we brought this up to the front desk, the staff actually confirmed that we aren't the first guests to complain about this. It’s disappointing to know that management is aware of the ”size lottery” but hasn't taken steps to adjust the pricing or clearly categorize the rooms during the booking process. It feels unfair to pay the same price for a much smaller experience.
If you are traveling solo or as a couple and don't mind a bit of a gamble, this is a lovely place to stay. However, for groups booking multiple rooms, the lack of consistency is a real problem. I hope management addresses this soon—either by renovating or by being more transparent about room dimensions or adjusting prices for smaller cuts.
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Price per night from:€35
Posted onApr 17, 2026|Deluxe Twin Room
Cecil BenitoWe had a nice trip to Bacolod and stayed at Acacia Hotel for 4 nights. The people are very warm and they always greet guests and the service is excellent. Breakfast buffet is good and included with our accommodation which is very affordable with the amenities as well with wave pool. We also enjoyed the massage that we availed. There is just one thing that the management must address, the ac had a disturbing sound and I hope they would fix it. The location is good because it’s very near the mall. Overall we had a good time staying at Acacia Hotel Bacolod.
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Price per night from:€28
Posted onMar 31, 2026|Standard Room
Guest UserEverything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent.
Nevertheless, Thank you and Good Job Team Sugarland!
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Price per night from:€32
Posted onFeb 20, 2026
Guest User
The suites Calle Vieja = Old (and not so called Nueva = New) is run from a distance in Iloilo. That's why maintance is poor. In every room are shortcomings. Nightly noise of the bar next door. Bathrooms cannot be aired out. Staff is excellent, mangement is lousy. A stinking hot welcome at the reception. The hotel is fiddling with room rates and does not give senior discounts, which are required by Philippine law. The last reservation I canceled. I don't want to stay overnight with ithem anymore. As for Trip.com: we have been tricked again: bookings appear to be going through ******* again. ******* also mess with room rates, just like the other brands they use, and it's impossible to contact them about refunds. They simply don't respond. Hotel and booking site: never again.
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Price per night from:€13
Posted onJun 9, 2026
Guest UserNice location clean swimming pool comfortable room also have lift suitable for family trip place to stay staff approachable very kind .
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Price per night from:€23
Posted onFeb 15, 2026|Standard Room
Trisha BeltranIts a wonderful getaway malinis naman mabango yung Linens. Subrang luma lang noong table under the tv daming crack and dents. Naka smart Tv natin hindi ka ma bobored dahil my YouTube.
I like it kasi malapit sa SM, 15pesos lang each nasa SM kana wala pang 1km. Approachable naman mga staff, sya pa nag take photo sa amin since Valentines noong time na yon
Include: toothbrush,Colgate,shampoo,soap,comb
Which is wala sa iba.
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Price per night from:€24
Posted onJul 6, 2026
Anonymous UserConveniently located near Ceres bus station. Room is big enough to accomodate 2 persons and some luggage. Bathroom needs to be constantly ventilated though to avoid accumulation of molds.
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Price per night from:€16
Posted onJul 23, 2026|Fan Room (2 Single Beds)
Guest UserOverall, the place was good and provided a comfortable stay. The location was convenient, the atmosphere was pleasant, and the amenities were generally satisfactory. The host or staff were also accommodating, which made the overall experience positive.However, the cleanliness of the place could be improved. Some areas did not appear to have been cleaned thoroughly, and there were a few details that needed more attention before guests arrived. A cleaner room and better overall maintenance would have made the stay much more comfortable and enjoyable. Despite this, the place still has good potential, and I believe the experience would be significantly better with more consistent and thorough cleaning.
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Price per night from:€8
Posted onJun 10, 2025
Guest User
We stayed only for one night and were happy there. The inn is close to the mall. You can park your car for free in front of the house. Breakfast provided was great. AC & hot water worked properly. Room is spacious. Minus point would be the mosquitos in the room, but they weren't that much. Could still sleep good.
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Price per night from:€22