Hotels with Breakfast in Puerto del Carmen

I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve

Nice clean hotel and the staff are excellent and friendly. Unfortunately it’s two hotels linked into one by a walkway. We were originally given a room at the other complex which ended up being a 6 minute walk from reception. On entering the room and looking out over the balcony we had a view of the walkway and a flat roof containing all the aircon units for cooling elsewhere down so we asked if there was any better rooms available. In fairness we had ground floor rooms along from the Volcano Disco which didn’t have an impact on the room. The pools are okay but if it was peak time then I think they’d be over run. The drinks are non branded apart from the Amstel lager and as for the spirits they just don’t taste the same and the Baileys substitute is watery. The wine on tap is more like pickling vinegar so hit the red with a dash of tango the white and rosè with sprite. Breakfast juices are like squash and we ended up going to the Spar for some and kept it in our room. Food…. Well if you like nice tasting food you’ll only find it in the Yashima which you can only book once other than that it’s bland basic cold and tasteless. Most of the breakfast is deep fried like the bacon sausages and as for the eggs they’re like the ones you get at the pic n mix. You need to time it right as both sides of the hotel go to the same area so it’s like being at the cattle market to get food.We ended up eating out more than eating at the hotel which defeats the object of an all inclusive but we like nice food ! At other RIU hotels you see lots of managers organising and overseeing what’s going on but we only saw two the whole ten days. Overall I feel RIU could improve this hotel massively by providing better quality food better quality drinks and possibly improve the entertainment by bringing acts . Would we return !!!! No Entertainment wise this was hit and we ended up getting a taxi into Carmen which was around 5 euros.

We had a really lovely week at this hotel and it surpassed our expectations. It was a really beautifully designed hotel designed in the local style apparently and although it is big it still faint intimate and there was a lot of quiet space. We asked for a peaceful room and would certainly ask again for room 2143 which had a great balcony and sea view and a big room with lots of good storage space. The bathroom and room were immaculate although the bathroom was a little dated but renovations are taking place soon. Plenty of good quality sun beds, umbrellas and an adult as well as a mixed pool. Great programme during the day ie yoga, pilates and aqua aerobics and good quality animation at night. We used the spa most days as you have access to sauna and ice bath. We went half board as we like to go out for one meal a day and on your doorstep lots of lovely little restaurants and bars or a really nice 20-30 min walk into Puerto del Carmen which had some amazing restaurants. The food in the hotel was excellent and plenty of choice for every pallate. We don't usually go back to hotels or places but we are certainly considering a return for late sun Sept/Oct 25 as it was so good and Lanzarote is a lovely Island to explore.

So nearly a 5* review. Just returned from this beautiful hotel after a 10 day stay and a brilliant holiday. Peurto del Carmen is lovley. Something for everyone. The Positives. The pool, hotel, chill out balcony, views are just amazing. The rooms are spotless and the breakfast area and food cannot be faulted. The breakfast/bar staff are amazing too. Had a couple of lunches here as too from the snack menu and responsibly priced. 4 euro a pint of beer 2 euro for a coffee. Sun beds were easy to obtain. I think they have put more in since other reviewers had complained about lack of them. The negatives, and this should not put you off coming but it is why i cannot give it a 5* review. On arrival you are told that if you want to use the safe its now 4 euro a day this has increased from 3 euro a day. So that would have been 40 euro then for us. If if you want WiFi in your room its 2 euro a day. So before they give you a room key they wanted 60 euro off me. Not a chance. This should be provided for free in a 4* Hotel. Luckily i had read previous reviews so bought a lock for my case and topped up my data before i came. Also if you have a late return flight they will find you room to have a shower but again only if you pay 30 euro until 3pm or 40 euro after this. Come on !! Surely you can find a room that people can spend 20 mins in to have a quick shower and a change of clothes before a long journey home. Other Hotels provide time slots for this. We ended up getting changed in the lobby toilets which to be fair were big enough for it not to be a problem. Overall the positives by far outweighed the nagatives, and i would deffinatley stay here again.

This was our second visit to PDC but first stay at Hyde Park Lane. My first impression wasn’t great after having stayed at the impressive RIU Paraiso last year! We requested a safe key and the receptionist who was lovely said follow the instructions on the safe but they didn’t work! Another couple who came with us were in the bungalow next door and had the same problem - this was resolved after sending someone out to help. It turned out that you actually don’t follow the instructions on the safe! The apartment was basic but clean and functional with a decent shower so no issues there. After dropping our cases we went to the bar and ordered a large beer and bottle of water. The water was THREE EUROS!! Outrageous. We then realized that you could actually bring your own drinks etc round the pool which is a real bonus here making it perfect for a smaller budget or family holiday . There’s a small supermarket on site too or about a 10 minute stroll to a larger supermarket so very convenient. The place is well kept, the staff and cleaners and most guests were lovely and polite. After a bit of a shaky start the place really grew on us and I think I we would return for another holiday.

My daughter and I spent a great week at Hipotels La Geria. The Hotel is attractive and has a beautiful pool. It is in a good location, just across the road from a huge sandy beach and only a few minutes walk to bars, restaurants and local shops. Puerto del Carmen centre is only a short bus ride away, too, if you want more. The Hotel itself was very clean and the staff were very friendly and helpful. Our room was also clean and comfortable, with a good size bathroom, plenty of wardrobe space, fridge and a free to use safe. We were half board and found a huge choice of food available for both breakfast and dinner. We arrived late in the evening on our first day and although the restaurant was closed, they had put some cold meats, cheese and fruit out for us to eat, which was a welcome sight! We were warned that they were doing some building work on the Spa during the day, which is located near the pool but we weren't bothered by any noise or dust etc. when we used the pool. All in all, a lovely stay and we would definitely go back.

The hotel was lovely, location great. The room was spotlessly clean. We did not eat but had a drink at the pool bar which was lovely.