The environment was so-so. The restaurant next to our room was very poorly soundproof. We checked in around 1 PM and ordered a mackerel dumpling, a fried pork dish, and a seafood noodle soup at the restaurant on the first floor. The prices weren't cheap. We sat near the ordering area, and the waiter was impatient and irritable, complaining that we were too far from the bar to get our cutlery. The cutlery wasn't even properly cleaned, let alone disinfected. Their attitude was terrible! We booked a double room, but it was actually two single beds pushed together, which was very uncomfortable due to the gap in the middle! The afternoon tea and late-night snack included in the booking were never provided. I will never stay at this hotel again!!!
This is the most thoughtful hotel I've ever stayed at while on a business trip! During check-in, the front desk asked if I requested a room away from the elevator. When I worked late into the night, the front desk proactively asked if I needed my dinner heated up, and they even provided fruit during check-in. Because I had to leave late, the front desk staff helped me extend my check-out time. From check-in to departure, every detail was considered meticulously. This kind of service is a huge plus, and I'll definitely choose this Home Inn Select Hotel for my next business trip!
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