Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 24, 2025
Hong Jang
When I arrived at this hotel early in the morning, I actually felt puzzled, wondering if all the surrounding shops and other hotels were closed. It seemed that not only was it not the peak tourist season, but the economic situation might also be unfavorable, which likely explained it.
Since I arrived at the hotel too early, no rooms were ready yet. So, I left my luggage with the hotel first and set out for a tour of the western course of Mount Baekdu.
When I returned, my luggage had already been placed in the room assigned to me.
The condition of the room was impeccably clean. When I woke up in the morning and opened the curtains, the bright sunlight streaming into the room made me feel incredibly refreshed.
I went down to the lobby for breakfast, and the hotel owner personally set the table. The food was exceptionally neat and delicious.
Moreover, the owner spoke better English than anyone else at other hotels, which was a great help.
It was a clean, cozy, and comfortable hotel to stay in.
The only drawback was the lack of an elevator, but carrying luggage up one floor shouldn’t be a problem for most people. And considering that the hotel is right across from the western tourism center of Mount Baekdu, its location more than makes up for the inconvenience of not having an elevator.
我一大早到达这家酒店时,其实心里有些疑惑,感觉周围的商店和其他酒店好像都没营业。这可能不仅是因为现在不是旅游旺季,经济不景气也可能是一个原因。
由于我到酒店太早,房间还没整理好,所以我先将行李寄存在酒店,然后出发去长白山西坡景区游览。
回来时,我的行李已经放在分配好的房间里了。
房间干净得无可挑剔。早上醒来拉开窗帘,明媚的阳光照进房间,心情格外舒畅。
下楼到大厅吃早餐时,酒店老板亲自为我摆桌,食物非常整洁美味。
而且,老板的英语比其它任何酒店的员工都好,这给了我很大帮助。
这是一家干净、舒适、温馨的酒店。
唯一的缺点是没有电梯,但提着行李只上一层楼对大多数人来说应该不是问题。考虑到酒店正对着长白山西坡旅游中心,其优越的地理位置完全足以弥补没有电梯的不便。
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Price per night from:£23
Posted onJan 13, 2026
nurelya
Impression: The hotel is so cute and really kids oriented. Its newly built and opened, hence not all taxi driver knew about the location. In Trip.com - English, the name is Sunggari Club Hotel. But if you want to ask taxi driver or bus, you should mention Sungouli instead and search in Amap using chinese name given in Trip.com.
Location: West slope of Changbaishan. If the weather permitted, you can see the peak of Changbaishan from far away but very nice view. It was more happening at night around Swissotel area and more shops and restaurant around that area.
Hotspring located in Clubmed building not far ifrom Swissotel and Burger King. The shuttle bus will only drop and pickup at Swissotel and not Clubmed, so you have to walk back to Swissotel once you finished with the hotspring.
Pros:
1. Kids friendly - decorations, play area, room. All so cute and pretty.
2. The room package inclusive of the entrance vouchers and activities - skiing, deer place, hot spring, special event, breakfast. So it is really worth the money.
3. All the staffs are so friendly and helpful - even tried their best to communicate with us in English.
4. There is laundry room with washing machine and dryer and the detergents to wash and dry your clothes.
Cons:
1. The hotel supposed to be kids friendly, but smoking is allowed inside the hotel. We've requested non-smoking room and we've got it. but the problem is, it is not non-smoking floor. Shockingly, there is smoking area in the hallway of the rooms besides the elevator in every level. So the smell will travel to the entire hallway and into the room. Since it was winter and heavy snow, we can't really open the window to let the smell get off. It was so suffocating. Really frustrated in regards of this as I strongly suggest for the hotel to consider implement a strict rules not allowed smoking in the premise and have a dedicated smoking area far from the room and eating place to promote safe place for the kids.
2. Even the hotel considered new, the toilet bowl still old-school, not automated as most of the new airbnb/homestay that we went. So for Malaysian, no bidet is the big concern 😅.
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Price per night from:£77
Posted onOct 12, 2025
hann11
After the Mid-Autumn Festival here, the moon cakes were very sweet, and I saw the fireworks, and the surrounding scenery was beautiful. I brought my parents to live for 3 days and the whole family was very satisfied! In the homestay, quiet in the middle of noisy, there is a small yard at the door, and a small vegetable garden planted by the boss himself. It is very warm and clean. My parents can drink tea and sunbathe there every morning. The boss was very patient and helped us plan a slow tour route that was not in a hurry. The location was simply excellent and it was very close to our attractions. The room is quiet, the layout is warm and distinctive, the furniture in the comfortable room is not sharp corners, the hot water is stable for 24 hours, and the water temperature is also suitable for elders. The hygiene is done carefully, and there is no dust in the depths of the wardrobe. My parents said that it is more comfortable than living at home! No matter the facilities, sanitation, environment, and service are impeccable in all aspects, it is simply the best choice for travel!
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Price per night from:£36
Posted onApr 13, 2026|Deluxe 2-bed Room
zlzdulinTraveling during the Qingming Festival, the resort wasn't crowded, and neither was the hotel. The breakfast spread wasn't huge, but it offered a decent variety. The view outside the window was still beautiful; we even experienced snow, waking up to a pristine white landscape. When my child wasn't feeling well, even though the park didn't have medical facilities, the hotel kindly helped us by making ginger tea.
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Price per night from:£110
Posted onJul 23, 2026|Superior 2-bed Room
Guest UserAfter visiting Changbai Mountain, we stayed at the Holiday Inn Express for the second night. It's always my kids' first choice! They loved the hotel's family package activities, especially the Kangnahan hot springs. They had a blast playing in both the indoor and outdoor pools. I also want to give a special shout-out to the lovely ladies at the restaurant. My child couldn't make it to breakfast, and they were so thoughtful, helping me pack some noodles and eggs for them. A big thank you also goes to the hotel butler, Shi Liwen, for these past two days. He handled our check-in quickly, explained all the benefits thoroughly, answered all our questions, and always had a smile. The hotel rooms are clean and tidy, and parking is super convenient with a garage available. We'll definitely choose to stay here again!
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Price per night from:£68
Posted onJul 21, 2026|Jinhua Superior Twin Room
Guest UserA huge thank you to Li Xinru from the hotel staff who patiently answered all our questions and helped us with any issues we encountered throughout our stay. We're so grateful for her hard work and assistance. The hotel facilities were perfect, the location was excellent, and it offered great value for money. If we visit Changbai Mountain Wanda again, we would definitely consider staying here.
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Price per night from:£108
Posted onJul 24, 2026|Suite - 2-Room (3 Beds)
Guest UserThis suite hotel is perfectly located within the resort, close to all the main attractions. My butler, Haha, was a delightful and attentive young lady. She was always quick to answer any questions and handled any issues with professionalism and speed. When a family member caught a cold after visiting Tianchi Lake and couldn't eat, she thoughtfully brought some plain congee. The room facilities are comprehensive and perfect for a family trip. The resort also offers a variety of activities, like firework displays and iron flower performances. There's so much to do here, truly suitable for all ages. We rented bicycles and enjoyed a leisurely ride through the mountains. I'd love to come back next summer!
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Price per night from:£110
Posted onJun 28, 2026
Guest UserBeyond five-star! I was traveling with my child and mother, and we ultimately chose this place. What a delightful surprise! The environment is fantastic, and my child had a wonderful time. Manager Coco especially deserves 200 points for this trip. She was incredibly enthusiastic and helped coordinate everything. Manager Coco was warm, patient, and provided thoughtful arrangements throughout our stay. Her travel tips and suggestions were super practical, and she responded instantly to any questions. She's both gentle and professional. The hotel environment is comfortable, the scenery is beautiful, and the stay experience was excellent. I highly recommend it, and I'll definitely look for Manager Coco on my next visit!
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Price per night from:£99
Posted onJul 12, 2026
DengniyiyanStaying at the E-Hwa Hotel on Changbai Mountain was definitely a great choice. The hotel has a wonderfully peaceful and calming environment, and the rooms offer beautiful views of the mountains and forest. The public lounge areas also have a fantastic atmosphere. I was particularly impressed by how clean and well-maintained everything was.
A special thank you goes out to Manager David. His service was incredibly warm, thoughtful, and efficient, always with a good sense of discretion. He took great care of us throughout our stay, and his gentle and attentive service really added a lot of joy to our trip. Highly recommended!
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Price per night from:£64
Posted onJul 3, 2026
Anonymous User
An excellent stay experience.
The environment is tranquil and secluded, a perfect escape for a holiday.
From post-booking follow-ups, airport transfers, room cleanliness, bedding, toiletries, and turn-down service, everything reflects Park Hyatt's high quality and personalized service.
The hotel staff are wonderful, especially Joy and Eric, who were meticulous, thoughtful, and highly professional.
The breakfast offers a rich variety, with both buffet and à la carte options. The noodles and pastries were particularly delicious.
Afternoon tea and dinner each have their unique charms, catering to diverse guest preferences.
The hotel package includes benefits provided by Wanda Resort, making it ideal for families.
Looking forward to returning during ski season.
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Price per night from:£245