Bed Stage Hostel

Abbiamo passato una notte in questo ostello in pieno centro a Brasov e ci siamo trovati molto bene. Prezzo economico, ambiente pulito, receptionist ospitale e soprattutto stanze fresche nonostante l'afa estiva. Unica pecca: wifi poco funzionante.

The photos of the hostel are beautiful and the location is really good, in the center of everything in Brasov. The positive points end there, as nothing seems to work in this hostel. They don't have their own internet, they use the internet from a restaurant next door that obviously doesn't work properly. In the rooms the internet does not work at all, to get a signal you have to sit on the patio, subject to the weather and where there is no socket and just two tiny and uncomfortable tables. There is no other common area and no kitchen available. The rooms are dark. In room number 4 on the ground floor, there is no air conditioning, but the price is the same as the first floor rooms with air conditioning. The showers release a thin trickle of water, almost insufficient to take a comfortable shower and the shower mechanism is damaged so it is not possible to leave the shower at a comfortable height for a person 1.70 or over to take a shower (this happens in ALL the hostel bathrooms). The bathroom door in room number 4 does not lock. The receptionist is never there, doesn't solve anything at all and just says that if you want, she'll give you the money back and you should look elsewhere, as she can't do anything. I complained about the internet several times and was told that they don't have any other internet available and they can't do anything. Check-in is at 3pm, but my bed was only available after 3:30pm. I'm used to staying in really simple hostels, with basic structure, but I've never seen a hostel with so many problems at the same time and simply no desire to solve anything. Especially not having internet, it is absolutely unacceptable.