The Sebel Bowral Heritage Park

We had a great stay at the hotel. Clean and modern room and convenient location to explore the Southern Highlands area.

Tv not working, tap dripping all night, reception not friendly, as it’s a retirement village not friendly the patrons mage you feel Very unwelcome, wasted money will never stay again

A lot of money for unhygenic facilities The Sebel was more expensive than I normally pay. Therefore, I was very disappointed & shocked when I found dirty & unhygenic conditions. A pair of cooking scissors I used to cut my milk carton had most of the blade covered in old baked-on food which took ages to scrub off. Unfortunately I didn't see the baked on food until after I had used the scissors. 2days later I felt ill. The cutlery drawer had food crumbs, the forks were greasy, so I ate with a disposable fork I had. The carpet had several brown stains including one lge one that was half the size of a small plate. Cake or biscuit pieces were on the carpet. The glass doors had very visible smears. Important phone calls dropped out due to no reception. I couldn't turn the light dimmer off so had to sleep with lights on. Back door locks facing a main road were flimsy & I didn't feel secure, kept hearing strange noises, & didn't sleep much. I had difficulty using the key card - tried 4-5 times before it opened. On top of conditions that you would expect to find in a cheap motel, guests had to take out garbage. I am not usually a complainer, but this was worst hotel experience for a very very long time.