In the heart of Ha Long, Radisson Blu Hotel, Ha Long Bay is within a 5-minute drive of Bai Chay Beach and Bai Chay Market. This luxury hotel is 2.2 mi (3.5 km) from Dragon Park and 2.7 mi (4.4 km) from Ha Long International Cruise Port.Relax at the full-service spa, where you can enjoy massages and body treatments. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:00 AM to 9:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ha Long? This hotel has 10764 square feet (1000 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 352 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
"The room was actually okay, but there was one issue that really frustrates me.
I was traveling with three friends, and when we booked the room on Ctrip, it was configured with a king-size bed and two twin beds, which was exactly what we wanted.
But after booking, we double-checked at the hotel, and it turned out they only had twin beds, not triple beds. We tried to book a new room, but they could only find it on a different floor, which was inconvenient. In the end, the three of us were squeezed into two beds, and we were charged an extra two or three hundred yuan for sharing a twin-bed room.
What's frustrating is that I booked the room for three beds, but for that price, I only got twin beds, and only one room.
Why is the room configuration on Ctrip different from the actual configuration at the hotel? I made a wrong reservation, overpaid, and my stay was compromised."