The Spyglass & Kettle by Greene King Inns

This is the second visit of I’ve made and unfortunately will be the last. We ordered two roasts and I have to say, save your money as it was dissappointing. £15 per meal for frozen vegetables and frozen roasties ( the Whole 3 of them ) is quite frankly a rip off. It’s nice to try places around the area and for a few quid more you will certainly get much better quality. We also ordered mojito jug which we had to send back as they served it with ginger beer however the replacement was actually refreshing and the children’s menu is actually good value for money. The young girl who served us was pleasant and did her job well. Had a similar issue at the the commodore which is also ran by greene king.

Ordered a non alcoholic spritzer cocktail as was designated driver Young bar staff girl didn’t know what glass to use , how to make the drink , dropped the ice scoop on the dirty bar floor and returned it to the ice bucket (it was after she had iced my drink but yucky !) The drink was undrinkable not made correctly she tried to make it taste better by adding so soda .. awful The bar manager said swop it for another drink but after waiting watching her walking up and down looking unsuccessfully for the right things to make it and the thought of the dirty ice scooper being used .. I said don’t worry I will leave it now and didn’t get a refund Was going to order food with my friends but we all decided to go into Christchurch and have a better time She is not a new member of staff and would benefit from some extra training Jo would have been on it if she had been there .

Older property with a pub below. We liked our stay except for the sloping roof (ceiling) room, where we kept banging our heads.

We found the staff friendly and very helpful

Firstly we have stayed here before and had a wonderful experience. The property is old and consequently does not have that modern minimalistic feel to it. I think the beds could do with replacing as you can feel the springs through the mattress topper. The stairs are a challenge on par with climbing Snowden. So why did we come back? The Staff and ambience and the quality of the food and the feeling that you belong here and so welcomed. I love it. The patrons are warm and friendly and happy to chat with you. The staff are wonderful and I have to say that Ben is amazing. He sees what’s going on around corners and they all work hard. We were sorry to leave and will definitely be back.

As a family of 9 we decided to go to the Spyglass and Kettle for Boxing day. We had gone the previous year and had a lovely meal. I had unfortunately filled the festive menu selection form in incorrectly!! (Senior moment) However Jo the manageress, with a laugh and a bit of banter, was superb and got us all sorted. We all had a really lovely 3 course meal. Compliments to Jo and all the waiting,bar and kitchen staff.