Bournemouth Central

Great people but the bed was creaky and uncomfortable. This hotel is a little old as it wasn’t always a premier inn. Told staff last night about my bed but they just smiled and didn’t offer me anything. Not even acknowledgement or an apology. Tatty furniture and stains in the floor. Poor hotel. I would return but probably not worth a premier plus cost with beds like this.

Check in was efficient and friendly. The room was comfortable, but a bit hot and stuffy, even with the window open. Nice view of the sea. Shower was too hot and the shower head didn’t stay in place. Had a drink and then dinner in the hotel restaurant first night, good choice of menu. Friendly staff although he was the only one on duty doing it all, bar and waiter service. Ate breakfast both mornings we stayed. Lovely, great choices. Parking nearby was very expensive. £26 overnight per night, a bit steep, overpriced. Never paid that much before. Probably wouldn’t stay again only because of the cost of parking.

We stayed for one night and found the experience very good. The front of house staff were very polite and helpful with Abhishek arrange another room for us and with extra bedding. Room was nice a spacious and clean and quite too. Would recommend premier inn Bournemouth as so centre.. Dean

Popped in for a drink and to share some nachos in the restaurant area. The drinks were fine but to call the nachos ropey, would be too kind. We ate a few but made the mistake of asking for more cheese as the original offering would have been fine for someone who was lactose intolerant. A small ‘jug’ was presented by Paul with ‘cheese’ in it, although it was more reminiscent of my morning scrambled eggs as it was yellow, lumpy, separated and gross. We didn’t eat it. Paul checked on us after some time and we told him it really wasn’t edible. He apologised it “wasn’t to our taste, we quickly explained it wasn’t to anyone’s taste” and how gross it was. He offered a fresh one. We passed. The offending bowls were taken away and after drinking our drinks, we got bored waiting for the bill from Paul, so asked to pay as we left. I wasn’t paying attention and beeped my phone, only to realise we’d been charged for the worst nachos in the world. My wife rightly complained but we were told there was nothing that could be done and refunds were impossible when paying by card, despite it being 2025. If we were residents then “maybe we could do something” and “why didn’t we ask for them to be taken off the bill”. Stupidly, we thought it was obvious but you know what they say, ‘assume makes an ass out of you and Paul’.

Stayed a few years ago and bigged it up to everyone since saying how amazing it was. Such a disappointment this time round. Main issue was if you book a Premier Plus room through the app you don't get a room with a view as previous. I didn't realise this so was disappointed with my tiny run down room at the back. They told me it was my fault for not choosing that option. WRONG. I was told this at the time and on complaining since. Visited at a quiet time and felt like we were in the way of the staff, couldn't wait to get us out of the restaurant after breakfast and at night at the bar. Add to that a room with rubbish under the bed and a dead spider in the corner it all lead to a disappointing experience.

We stayed at Bournemouth Premier Inn on Sunday 9th March we were given a lovely room with a beautiful view. the food we had was good and the staff treated us very well would definitely recommend staying here and we will be staying here again ourselves