Hotels near Bournemouth Observation Wheel, Bournemouth

Best hotel I've stayed in across the UK. It's not meant to be a 5 star I know but I'm not sure how much more the staff would need to do to get the 5 stars. They've been very decent with me and my Mrs where other hotels would have been looking for reasons to moan and more and they manage to treat us properly whilst keeping all the other guests happy too. Couldn't be happier

A great room, extremely comfortable bed and the best pillows ever! Stayed 3 nights for a family wedding. Food was excellent with plenty of gluten and dairy free options. What makes the hotel really stand out is the lovely, caring staff. A special thank you to Jacoby and his team for looking after us and to Eva for thoughtful touches and a lovely welcome. A very special stay.

It should be noted that some rooms in this hotel are surprisingly small and have no street view, especially those that state that they only accept Asian guests. When checking in, you have to tell the front desk that you need a room with a street view, and that's acceptable.

The staff here are friendly and nothing seems an effort for them, as they make you feel welcome throughout your stay. I was down in Bournemouth for a conference and had the Bon Jovi room. The room is clean, warm, with a good quality carpet and bedding to match. The breakfast is plentiful and of good quality. I shall be back soon, and hopefully ”Livin' on a Prayer” if I bag the Gregg Wallace room next time.

Was really nervous about going here. As I stupidly booked then checked the reviews. When I read the reviews I was horrified. But all my son and myself wanted was somewhere to sleep and shower as we were there for the air show. Managed to get parked easily. Paid and then went back at 4pm to check in. Gentleman who checked us in was very polite and helpful and even got us two fans even though really it’s one per room. Was quite surprised how good the room was really considering all the negative reviews. It was clean, lovely clean white bedding and towels. And a kettle that was spotless inside. Yes it could of done with a little bit of a spruce up but it wasn’t that bad. Lucky we had a room out the front so view wasn’t to bad , but out the back wasn’t nice. Only complaint was fire alarm going of at 3am in the morning for about 20 seconds a couple of times. Then Thursday went of around tea time and this time everyone evacuated only to be told it’s a false alarm. But it was nice to see the staff doing their job a guiding everyone as to where they should go. I would definitely stay here again if I want cheap accommodation near the beach.

Stayed 3 nights this hotel is dated the room we had definitely needed a lot of redecorating. But in saying that it seemed clean and was comfortable although they only had very firm pillows. I guess I could of asked for softer but I didn’t. Entertainment was provided an Irish music weekend which we didn’t attend but the hotel was full of guests who did. It sounded ok from our room, but not enough to disturb sleep. Now the food, we ate the dinner on our first night and although I found it ok my other is a vegetarian and the choice was only veg curry which didn’t look that appealing. However for me plenty of food, not the greatest but for a budget hotel they know their customer base and was tasty. A Buffett is provided which included salad, meat and fish. A little pricey and felt as my other half was disappointed not value for money again we didn’t complain as I had enough to eat and really should of read menu first. Breakfast was another thing I felt for a budget hotel was more than ok. A Buffett again of cooked and cereal/porridge. The cooked was good and although you can tell it is all prepared from catering packs no real cooking was done it was very tasty and filling. You can’t ever really do a bad breakfast. We ate in the bar on last night and felt that was value for money. Location was good 30 minutes walk to Bournemouth close to boscombe nice walk through park. Other reviews have mentioned trouble and homeless people staying there, please remember Brittainia Hotels do have a government contract for this but I never noticed or saw any trouble.whilst there. Staff were very friendly the guy in charge of restaurant service was very friendly and helpful. Reception staff were great as were bar and restaurant staff. They put the queens funeral on tv in bar and was watched by about 12 people which was a nice touch good to watch with other people. Swimming pool was ok and the water was warm and clean. Al in all not an outstanding stay but for the price not bad. Would I go again yes but now I know the expectations they do lots of entertainment weekends and they seem to know their clientele and aim their service at that.

Visited in December for 2 nights for nye the room size is ok with a sofa bed for my 8 years old son to sleep at night and option to fold it for space during the day. All the staff at the main reception were good specially the Indian guy at the main reception with great smile was very welcoming and the the Indian girl was also welcoming both served served till about 10 pm New Year’s Eve and New Years day. The best role played was the young boy from house keeping, he was very pleasant and caring. The hotel food was very disappointing! all the food we had looked like frozen/packed food. I will be back this summer but will eat outside.