Residence Inn by Marriott Boston Downtown/South End Guest Reviews
4.2/5
Very Good
126 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(126)
Positive reviews(25)
Reviews with photos/video(2)
Great service(9)
Awesome stay(6)
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Negative reviews(1)
Guest User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2024
Family
2 review
4.5/5
Great
Posted on Sep 2, 2024
I had an enjoyable stay at the place. The place is new and clean. The staff were pleasant, courteous and helpful. The rooms smells fresh and is comfortable to sleep 4.
The hot breakfast has a pretty good spread and the food is fresh. The servers work really hard and refills the food promptly. Kudos to them.
Overall the stay is value for money. A great place to rest and recharge. Nothing to do with the hotel, but the neighbourhood is a below expectations and feels unsafe. It is apparent if you walk around in the late evening. Nevertheless, if you are hopping around the city, getting a Lyft or Uber is easy and the neighbourhood should not be a factor.
sophat
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2024
Family
7 review
3.5/5
Posted on Aug 29, 2024
The best value, large room , good breakfast, having coin laundry and dryer machine service.
Parking Services must pay 55 $ per day and a little bit fr from downtown.
Salazar beltran
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2023
Family
38 review
5.0/5
Outstanding
Posted on Aug 25, 2023
Very nice 👍 hotel near to the airport the service are good, like to much
Guest User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Apartment-style hotel, the room is spacious, you can cook by yourself, there is a refrigerator. There is breakfast, although the variety is not very rich, but basically everything is available, the nutrition is definitely balanced. What satisfies me most is that there is hot water, which can be obtained at the front desk at any time throughout the day. The location is also very good, there are many buses around, and it is not far from the Orange Line subway station, which is very convenient for travel. There is a large supermarket across the street downstairs, which has all kinds of daily necessities. The staff are very friendly and the service is also in place. Highly recommended.
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Guest User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2024
Family
1 review
2.5/5
Posted on Sep 6, 2024
The hotel is located in the black area and walking outside will be uncomfortable, but the hotel has good security measures inside. The breakfast service is good, the facilities are new, and there is a water chat place on the first floor, but the front desk business is not very helpful, and the sanitation and cleaning are hard to describe.
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Anonymous User
Suite, 1 Bedroom, Non Smoking
Stayed in Feb 2024
Family
21 review
5.0/5
Outstanding
Posted on Feb 26, 2024
It’s convenient to travel by car. The hotel security is responsible. The room is tidy. Remember to make an appointment to clean the room. The kitchen is very practical.
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Anonymous User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Jan 2024
Other
4 review
4.5/5
Great
Posted on Jan 28, 2024
I rented a hotel temporarily when I went to study at Northeastern University. Two intersections away from Northeastern University. Although the breakfast doesn't have much variety, it's okay. The surrounding area is a black community and it is recommended not to go out at night.
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Anonymous User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Jul 2023
Travel with friends
3 review
4.0/5
Very Good
Posted on Jul 11, 2023
The kitchen is well equipped, microwave oven and induction cooker, bowls and chopsticks, and props. Basically, meals for a week are cooked here. It is very convenient. The microwave oven bowl is also super good. Cooking and barbecue are very good. There is a supermarket across the road, and there are many to eat. Yes, I didn’t rent a car this time. It’s said that I took Uber every day for $49 a day. It’s not convenient to park in the city. The biggest problem with the room is the air conditioner, which frightens me when I start it in the middle of the night. Breakfast is better on weekends. Anyway, so-so, not many choices, opposite is a park, very quiet, short-term stay is okay, but a bit expensive, there is a big lady at the front desk who is very enthusiastic, the other young people on day shift are not so good 😁
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Guest User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Dec 2023
Family
3 review
4.5/5
Great
Posted on Mar 14, 2024
The security guy in the lobby is very nice, and the black guy at the front desk is very personable. The facilities are complete and he cooked hot pot for two days. After leaving the hotel, I restored the entire kitchen including all the tableware. It was okay and worth re-ordering.
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Anonymous User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Mar 2023
Business travelers
52 review
5.0/5
Outstanding
Posted on Apr 3, 2023
The decoration is new and the area is large. There is a Mexican supermarket across the street and free bottled water in the gym. It's just that Ctrip didn't provide the choice of City view room type, otherwise the view would be much better.
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Anonymous User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The service is really great
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Guest User
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 6, 2023
Stayed here for many days in a row, very close to Northeastern University, very convenient to go to school
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Hududu2000
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in May 2023
Business travelers
13 review
4.5/5
Great
Posted on Jul 22, 2023
The charging method is too weird, the room fee is charged every 3 days, the previous deposit is overlapped, and the credit card will be used up
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HPmao
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Aug 2023
Family
11 review
5.0/5
Outstanding
Posted on Sep 6, 2023
The room can be used for cooking, which is very convenient
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Zhang
Studio, 1 King Bed With Sofa Bed, Non Smoking
Stayed in Feb 2023
Other
9 review
4.0/5
Very Good
Posted on Feb 28, 2023
The hotel room is spacious, the location is convenient, the facilities are complete, there is a kitchen that provides simple food for cooking, the breakfast is good, the front desk staff is friendly, it is recommended! The only thing that can be improved is that the cleaning of the room can be arranged better