The Artisan D.C. Hotel, Autograph Collection

It’s a beautiful hotel, well located, service is not good… even the staff is really nice but informations is not clear, I booked because it supposed to have a bathtub according to the Hotel profile amenities but it’s not true… the staff tried to apologize and said it was mistake, they promised to invite me a drink in the bar but they never did. I tried to extend one more night and they did not keep the same price, second night was way higher and expensive, anyway I stayed one more night. Second day, the cleaning ladies started knocking my door at 10 am, told them to wait cuz I was there, and they kept coming every 30 minutes to ask… even when they knew my check out what the same day 2 hours later… I told the front desk staff the issue and they apologized again and the gave me a free chocolate… even the hotel is nice, I didn’t have a great time, rooms are average, bed is normal queen size, they called the room “city view” but the room faced a building, breakfast was just okay. I won’t recommend this hotel, only because is well located but there are plenty of more options in the area.

For being a luxury hotel, it was not what I expected. The room was small. The gym was average. For the amount of money that I was charged per night, it was not worth the money.

The property was nice. The room much smaller than it appeared in photos. The air conditioning system made a high pitch noise when it was on. Also it seems that the bathroom pipes needed cleaning as there was a strong odor emanating from it.